Member Services Supervisor jobs in Springfield, OH

CAREER OPPORTUNITY

Title: IS Supervisor (Northern Counties)

Hours: Full Time (37.5 hours per week, Exempt position)

Brief Description:

Coordinate and supervise the Northern Counties’ Information Systems including implementation and the ongoing
operations of client and cloud-based information systems. Provide support and guidance to IS Specialist. Find solutions
to needs and issues for the agency, users, and the Information Systems. Will maintain HIPAA Security Expert
certification.

KEY RESPONSIBILITY AREA MAIN DUTIES (Not all inclusive)

• Manage, monitor, troubleshoot, and maintain Agency’s Information Systems

• Maintain system security, files, email, applications, other

• Support IS Specialist, Users, and Executive Staff

• Able to investigate, troubleshoot, test, and resolve any user or network issues

• Maintain good relationships for outside vendors and providers

• Manage contracts and agreements with vendors/contractors

• Provide support for PIMS providers

• Understand and enforce HIPAA regulations

• Develop and maintain appropriate policies for IS

• Identify, manage, and assist with any projects as they arise.

• On call 24/7 in case of emergency
  

MINIMUM EDUCATION, KNOWLEDGE, AND EXPERIENCE:

• Requires associate degree in computer-related field or related certification with experience.

• Knowledge of Microsoft OS and Applications

• Understanding and knowledge of relational databases and report generation

• Experience with network and wireless communications

• Able to operate, maintain, and repair computers, printers, and other related equipment

• Maintain HIPAA certification

• Excellent communication skills

• Valid Ohio driver’s license, access to dependable transportation
  

All interested candidates should send a resume with salary requirement to:
Human Resources, Catholic Social Services of the Miami Valley, 922 W. Riverview Ave., Dayton OH 45402

Or e-mail to jobs@cssmv.org Or fax to 222-6750