Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Early Learning/Community Services Supervisor
Work Year: 260 days
Early Learning Center
The Early Learning/Community Services Supervisor is responsible for assisting the Early Learning Administrator in the development and implementation of the district’s early learning and community services programs. Responsibilities include, but are not limited to, the supervision and training of program staff, development and organization of program functions, budgeting and assisting in the financial management of program components, maintaining high standards for sanitation and safety, and facilitating positive relationships with education and community partners, including administrators, staff, parents, and students.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Essential duties of this position include the following. Employees in this position perform some or all of the following tasks. Other duties may be assigned.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Successful applicants must comply with the OHA rule on the COVID-19 vaccine mandate by either being fully vaccinated or have an accepted religious or medical exception by the South Lane School District. The candidate must sign a safety expectation form if granted a medical or religious exception. Oregon Health Authority OAR 333-019-1030: COVID-19 Vaccination Requirements for Teachers and School Staff
Application Procedure
Application are completed online at https://slane.tedk12.com/hire/index.aspx.
Deadline
Open until filled.
South Lane School District is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, sex, sexual orientation, national origin, disability, parental or marital status, age, veterans’ status or genetic information. Reasonable accommodations for the application and interview process will be provided upon request and as required in accordance with the Americans with Disabilities Act and the Americans with Disabilities Act Amendments Act (ADA).
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