Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
The Appleton (downtown) YMCA is hiring Membership Associates. Membership staff greet members, provide tours of the Y and help members & guests with registrations and reservations. This is ideal position for individuals that enjoy delivering amazing customer service.
This is a part-time position with hours available mornings, afternoons, evenings or weekends – we will work with your schedule! Additional hours are available.
Come join us at the Y, work that matters!
Part-Time Benefits include
Click here to view a summary of our Part-Time Benefits.
At the Y, you can apply your experience, knowledge and abilities, while discovering new talents within yourself as you affect positive change in the lives of those around you. Whether you enjoy working with kids, adults or seniors, the benefits of working at the YMCA stay with you for a lifetime. Discover your passion at the Y!
The YMCA is for all. We make sure that everyone, no matter their age, gender, race, ability, or any other identifier, is welcomed as part of the YMCA family. We are proud to celebrate diversity as an equal opportunity workplace.
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0 Membership Assistant jobs found in Appleton, WI area