Membership Assistant jobs in Binghamton, NY

Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

Recently Added Membership Assistant jobs

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Membership Engagement Manager - Maine, NY
  • Careers With GSNYPENN
  • Maine, NY FULL_TIME

  • Job Summary:


    Membership Engagement Managers (MEM) are key members of the GSNYPENN staff delivering superior customer experience through service by way of engagement, retention, and recruitment. They are responsible for meeting girl and adult membership goals. They engage our current and potential members by working with our community partnerships and hosting local events to create opportunities to share Girl Scouts within their assigned area.


    Essential Duties and Responsibilities:


    • Generate membership within assigned territory, including troops and individual members, both girl and adult, by being creative, determined, and dynamic
    • Operate as one of the points of contact for assigned territory
    • Develop and maintain relationships and partnerships to sustain and grow membership in an assigned area
    • Assure support and services are provided for members and potential members. For example, this includes providing Girl Scout experiences by way of events, community partnerships and starter troops for our girl members as well as providing information, guidance and assistance to our membership and caregivers.
    • Communicate member needs and demands to leadership
    • Forecast and track member metrics
    • Manage multiple projects, working to carry out member goals while meeting council goals
    • Identify opportunities to grow membership within assigned territory
    • Coordinate with staff members to ensure consistent service
    • Collaborate with engagement and support team to reach prospective members
    • Service multiple areas concurrently, often meeting deadlines
    • Maintain member records and communications
    • Deliver GSUSA (Girl Scouts of the United States of America) initiatives and special projects
    • Must be flexible and receptive to change
    • Other duties as assigned

    Supervisory Responsibilities:


    The Membership Engagement Manager supervises volunteers in an assigned geographic area.


    Minimum Qualification Standards:


    • High school diploma required; Associate degree preferred and/or 4 years of relevant experience.
    • One to two years previous related experience
    • Must have own transportation and maintain a valid driver’s license and be able to travel to all 26 counties of the council.
    • Frequent travel is required.
    • Must have ability to work a flexible schedule to accommodate frequent evening and weekend work.


    Required, Specialized, or Technical Knowledge:


    • Advanced customer service skills, even in the trickiest situations. Commits to satisfying internal and external customers and takes responsibility to resolve customer complaints; responds to customer requests in a timely manner; elicits feedback from customers; creates strategies to help the organization serve customers more effectively; considers both short and long-term interests of the customer in making service decisions
    • Proven oral and written communication abilities with an emphasis on active listening and customer service skills; able to communicate effectively with a diverse group of customers, volunteers, and staff
    • Self-starter who can work independently and takes initiative; is flexible, adaptable, organized and has a strong attention to detail
    • Ability to view the council vs. individualized regions or federations to insure consistent opportunities and messaging.
    • Must subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA.


    Equipment, Machines and Software Used:
    Computer, network, cell phone, voice mail, copier, MiFi,
    Computer Software: Microsoft Office to include Word, Outlook, Excel, PowerPoint, Salesforce, Vendor-specific software, bulk email software, Eventbrite
    Safety Equipment: None required


    Physical and Mental Requirements:


    • Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, climb, balance, stoop, crouch, bend, or kneel, drive, and perform repetitive motions of the hands and/or wrists.


    • Close mental and heavy visual attention required to perform work dealing primarily with preparing and analyzing data and figures, using a computer terminal, and reading.


    Physical Exertion:


    Exerts up to 25 pounds of force occasionally, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects.


    Environmental Conditions:


    • Average 30% day-time travel to meetings, cultivation opportunities, and activities.
    • 50% of evening and weekend work conditions occur regularly throughout the membership year.
    • There is no substantial exposure to adverse environmental conditions except for weather-related travel conditions.


    Disclaimer    :


    • All requirements are subject to modification to reasonably accommodate individuals with disabilities.
    • This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
    • The company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
    • This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

  • 3 Days Ago
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Nursing Assistant
  • Corning Center
  • Coopers Plains, NY FULL_TIME
  • Corning Center for Rehabilitation and Healthcare is actively seeking CNA Team Members to work for our Skilled Nursing Facility located in Corning, NY. The ideal candidate will have a pleasant demeanor...
  • 17 Days Ago
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Nursing Assistant
  • Corning Center
  • Corning, NY FULL_TIME
  • Corning Center for Rehabilitation and Healthcare is actively seeking CNA Team Members to work for our Skilled Nursing Facility located in Corning, NY. The ideal candidate will have a pleasant demeanor...
  • 17 Days Ago
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Nursing Assistant
  • Corning Center
  • Painted Post, NY FULL_TIME
  • Corning Center for Rehabilitation and Healthcare is actively seeking CNA Team Members to work for our Skilled Nursing Facility located in Corning, NY. The ideal candidate will have a pleasant demeanor...
  • 17 Days Ago
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Nursing Assistant
  • Corning Center
  • Elmira, NY FULL_TIME
  • WE JUST RAISED OUR RATES!!!Earn between $15.50 - $18 based on experience!Base Rate is $18with an additional 10% shift differential for evenings and nightsCorning Center for Rehabilitation and Healthca...
  • 17 Days Ago
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Nursing Assistant
  • Corning Center
  • Big Flats, NY FULL_TIME
  • Corning Center for Rehabilitation and Healthcare is actively seeking CNA Team Members to work for our Skilled Nursing Facility located in Corning, NY. The ideal candidate will have a pleasant demeanor...
  • 17 Days Ago
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0 Membership Assistant jobs found in Binghamton, NY area

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ADMINISTRATIVE ASSISTANT
  • Tetra Tech, Inc.
  • Ithaca, NY
  • Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future...
  • 4/26/2024 12:00:00 AM
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Administrative Assistant for the Office of the University Librarian (Hybrid)
  • Cornell University
  • Ithaca, NY
  • About the Cornell University Library Are you eager to be part of a thriving community dedicated to promoting diversity, ...
  • 4/26/2024 12:00:00 AM
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Experienced Executive Assistant - Support Innovation in Ithaca, NY
  • Cosmos Studios
  • Ithaca, NY
  • Company Overview: Join a dynamic team where your organizational skills will make a real difference. We’re a film and TV ...
  • 4/25/2024 12:00:00 AM
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Office Assistant
  • RJ Williams, Inc.
  • Apalachin, NY
  • Job Description Job Description We are looking for a part time office assistant to work 23 hour per week but with the fl...
  • 4/24/2024 12:00:00 AM
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Receptionist Administrative Assistant
  • Custom Filters Direct Llc
  • Forest City, PA
  • Job Description Job Description We are seeking a Receptionist Administrative Assistant to join our team! You will perfor...
  • 4/24/2024 12:00:00 AM
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Administrative Assistant/Front Desk
  • NY Neuromuscular Healthcare, PC
  • Cortland, NY
  • Job Description Job Description 2 part time or 1 full time Administrative Assistant/Front Desk are needed. Duties: - Gre...
  • 4/24/2024 12:00:00 AM
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Talent Acquisition Specialist
  • United Health Services
  • Binghamton, NY
  • Talent Acquisition Specialist, 33 Lewis Rd United Health Services is seeking a Talent Acquisition Specialist to join our...
  • 4/24/2024 12:00:00 AM
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Receptionist / Administrative Assistant - Full Time
  • Custom Filters Direct Llc
  • Forest City, PA
  • Job Description Job Description Job Description Looking for a Receptionist, who will act as the first point of contact f...
  • 4/24/2024 12:00:00 AM
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About Binghamton, New York

Binghamton /ˈbɪŋəmtən/ is a city in, and the county seat of, Broome County, New York, United States. It lies in the state's Southern Tier region near the Pennsylvania border, in a bowl-shaped valley at the confluence of the Susquehanna and Chenango Rivers. Binghamton is the principal city and cultural center of the Binghamton metropolitan area (also known as Greater Binghamton, or historically the Triple Cities), home to a quarter million people. The population of the city itself, according to the 2010 census, is 47,376. From the days of the railroad, Binghamton was a transportation crossroads...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Assistant jobs
$37,748 to $52,154
Binghamton, New York area prices
were up 1.5% from a year ago
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What does a Membership Assistant do?

Membership Assistant in Santa Rosa, CA
The Membership Department is responsible for the provision of services to all of the Members of the AOI.
December 13, 2019
Membership Assistant in Jamestown, NY
The 9/11 Memorial & Museum seeks a dynamic, sales-driven membership assistant to be part of our dedicated on-site fundraising Museum membership team.
December 10, 2019
Membership Assistant in Charlotte, NC
The Membership Assistant answers inbound member visits and calls with a high degree of aptitude and professionalism, at times coordinating with multiple departments to assist the member while being solutions-oriented.
February 05, 2020