Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
The Assistant Director of Corporate Membership and Annual Giving is primarily responsible for managing the corporate membership and sponsorship program. Major responsibilities include identifying, soliciting, and activating benefits for corporate members. Duties include direct solicitation of prospects; management and tracking of annual renewals; preparing corporate briefing documents for Philanthropy staff and museum leadership; networking with donors and prospects at museum events; coordinating with various departments across the organization to activate benefits; and ongoing stewardship of key corporate contacts. The position works closely with members of the museum's Philanthropy leadership to implement strategies to advance CMA corporate support priorities.
Requirements and Key Competencies
Responsibilities
Application Materials: Please submit a cover letter, resume, and contact information for 3 references.
Full-time Benefits include:
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