Membership Assistant jobs in Concord, NH

Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Membership Director
  • New Hampshire Public Radio
  • Concord, NH FULL_TIME
  • MEMBERSHIP DIRECTOR


    Summary:

    NHPR is seeking a Membership Director to provide thoughtful and strategic leadership to our membership fundraising program, which includes direct mail, on-air and digital fundraising, and the sustainer program. The Director's goals will be focused on achieving significant membership growth by leveraging traditional direct and digital marketing techniques. The Membership Director provides detailed data analysis for effective decision making and employs best practice tools and techniques to convert the audience to donors and drive member engagement and retention. We are looking for a creative and collaborative leader with a strong commitment to public media, reporting to the Vice President of Development. This is a full-time, hybrid flexible role (onsite 2-3 days per week, with a daily onsite requirement during our fund drives which occur on alternating months throughout the year in our Concord, NH offices).


    Key Responsibilities:

    • Achieve revenue and member growth targets by maximizing effectiveness and efficiency of on-air fund drives, digital fundraising campaigns, direct mail, telemarketing, and new programs
    • Work with the Vice President of Development and staff to develop annual membership strategies and budgets, a major driver of our annual revenue goals
    • Analyze and evaluate program performance and benchmark trends to achieve strategic fundraising objectives
    • Lead the implementation of the annual membership operating plan and achieve annual goals in revenue, member acquisition and retention, sustainer growth and conversion
    • Work closely with the Fundraising Systems Manager to ensure that NHPR carries out membership program initiatives and provides excellent customer service
    • Enhance existing programs and mine database for membership growth opportunities
    • Collaborate with the Audience team, including digital and programming, as well as Finance, Podcast, and Newsroom staff to cultivate growth of individual giving from both traditional and new audiences
    • Work collaboratively with Audience Team to ensure effective culturally inclusive messaging on multiple communication platforms, including on-air, print, and digital media
    • Develop, monitor, and report on annual revenue and expense budget
    • Manage consultant and vendor contracts to meet service and performance objectives
    • Supervise Senior Membership Associate and Digital Membership Associate
    • Ensure the highest ethical and administrative standards are applied to fundraising and fiscal management
    • Other duties as assigned

    Preferred Experience:

    We are looking for someone with...


    • Bachelor's degree or equivalent work experience
    • Five to eight years of progressive membership fundraising experience within a complex, multi-channel fundraising organization
    • Ability to work effectively independently and collaboratively within a diverse team
    • At least two years of supervisory experience managing a diverse team
    • Proven history of strategic data analysis and achieving revenue targets
    • Demonstrated success with digital fundraising strategies
    • Outstanding verbal and written communication skills
    • Budget or fiscal management experience
    • Exceptional administrative and organizational skills
    • Strong work ethic and ability to meet deadlines
    • Strong Excel skills and proficiency with donor databases and software; experience using Raiser's Edge and Luminate Online preferred

    ...but we know there are great candidates who may not have all these qualities or who have important skills we may not have outlined above. If this is you, do not hesitate to apply and tell us about yourself.


    Compensation & Benefits:

    This is a full-time exempt position and the salary range for this role is $80-93K annually.


    NHPR offers a generous benefits package that includes health and dental insurance; company-paid short- and long-term disability; flexible spending accounts; 403(b) savings plan with a company match and a free on-site fitness center. Employees are entitled to three weeks of vacation time, twelve paid holidays, two personal days, and paid sick and parental leave.


    Things to Know About Us:

    NHPR is the state's foremost news organization, focused on producing accountability journalism and engaging deeply with the diverse communities and people of the Granite State. For 40 years, NHPR has produced incisive local news on the radio and emerging audio platforms, complementing the national and global reporting of our partners at NPR. We make nationally prominent podcasts - including Bear Brook, Outside/In, Civics 101 and Document - and have a fast-growing footprint in digital and social media. We have over 23,000 member households, over 60% of which are sustaining members.

    NHPR is the winner of multiple National Edward R. Murrow Awards for overall excellence from 2015, 2017, and 2018, in addition to News Documentary and Investigative Reporting awards in 2023. In our leaders - and across the organization - we seek people who are approachable, collaborative, empathetic, optimistic, and solution-minded. Together, we are building a culture based on earned trust, transparency, equity, and inclusion. We hold ourselves accountable to our goals and our values. We have publicly stated our commitment to enhance the diversity of our staff and our journalism. NHPR is intent on being public radio for all of New Hampshire, by expanding our audience, advancing our mission and vision, and deepening our engagement with diverse people and communities across the state and beyond our borders. Learn more about NHPR.


    To Apply:

    Please apply on the job opportunities page of our website, NHPR.org, or through this link: https://www.nhpr.org/careers


    • Include a Resume and Cover Letter

    NHPR is proud to be an Equal Employment Opportunity employer committed to a diverse and dynamic workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.


    NHPR encourages people from historically underrepresented backgrounds to apply, including Black, Indigenous, People of Color (BIPOC); those who are first in their family to attend college; adults without a traditional college degree; LGBTQIA community members, people from low-income backgrounds and those with intersectional abilities and identities.

  • 7 Days Ago

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Administrative Assistant to the Assistant Superintendent
  • School Administrative Unit 6
  • Claremont, NH FULL_TIME
  • JobID: 2849 Position Type: Secretarial/Clerical Date Posted: 8/27/2022 Location: SAU #6 This position exists to support the functions of the Office of the Assistant Superintendent with a focus on home...
  • 11 Days Ago

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Office Assistant
  • West Lebanon Comprehensive Treatment Center
  • West Lebanon, NH FULL_TIME
  • Overview ⭐️JOIN OUR TEAM!⭐️ $2,500 SIGN-ON BONUS AVAILABLE! Seeking: Office/Administrative Assistant - Outpatient Addiction Recovery FT Hours: Monday - Friday 5:30am - 1:30pm Our Benefits: Quarterly B...
  • 19 Days Ago

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Medical Assistant
  • Dartmouth-Hitchcock Health
  • Lebanon, NH FULL_TIME
  • Overview ATTENTION ALL CERTIFIED OR REGISTERED MEDICAL ASSISTANTS!! $5,000 SIGN ON BONUS PROGRAM FOR NEW FT HIRES!! Apply today to connect with a recruiter to discuss available clinic positions! Respo...
  • 20 Days Ago

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Office Assistant
  • Leddy Group
  • Springfield, VT FULL_TIME
  • Office Assistant A Springfield, VT employer is seeking an Office Assistant on a full-time, direct-hire basis. If you are an enthusiastic, tech savvy team player, then this could be a great fit! Respon...
  • 20 Days Ago

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Physician Assistant
  • Lafayette Center
  • Franconia, NH FULL_TIME
  • Seeking a Part-Time to Full-Time provider for our LaFayette center located in Franconia, NH. This position can be filled by an experienced physician assistant or nurse practitioner. Genesis Physician ...
  • 20 Days Ago

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0 Membership Assistant jobs found in Concord, NH area

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Administrative Assistant>
  • Raven Ridge
  • Manchester, NH
  • Raven Ridge - JobID: 100-133141125 [Office Assistant / Receptionist] As an Administrative Assistant at Raven Ridge, you'...
  • 3/29/2024 12:00:00 AM

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Administrative Assistant
  • Ultimate Staffing Services
  • Manchester, NH
  • A growing and dynamic team in a rapidly expanding environment ripe with growth opportunities and is in search of a perma...
  • 3/29/2024 12:00:00 AM

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Administrative Assistant
  • Ghostshield
  • Hudson, NH
  • Job Description Job Description We are seeking an Administrative Assistant to join our team! You will perform clerical a...
  • 3/29/2024 12:00:00 AM

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Senior Administrative Assistant
  • University System of New Hampshire
  • Manchester, NH
  • This position is responsible for providing high level administrative support for the associate dean of academic affairs ...
  • 3/29/2024 12:00:00 AM

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Switchboard Operator - Per Diem
  • Monadnock Community Hospital
  • Peterborough, NH
  • Apply today to become part of our skilled team! We are seeking a highly organized and customer-focused individual to joi...
  • 3/28/2024 12:00:00 AM

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Administrative Assistant
  • Dick's Sporting Goods, Inc.
  • Newington, NH
  • At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical ro...
  • 3/27/2024 12:00:00 AM

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Switchboard Operator Part Time
  • Wentworth-Douglass Hospital(WDH)
  • Dover, NH
  • Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, te...
  • 3/26/2024 12:00:00 AM

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Administrative Assistant
  • CAI
  • Concord, NH
  • Administrative Assistant Req number: R2126 Employment type: Full time Worksite flexibility: Onsite Job Summary As the Ad...
  • 3/15/2024 12:00:00 AM

Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371). According to the United States Census Bureau, the city has a total area of 67.5 square miles (174.8 km2). 64.2 square miles (166.4 km2) of it is land and 3.2 square miles (8.4 km2) of it is water, comprising 4.79% of the city. Concord is drained by the Merrimack River. Penacook Lake is in the west. The highest point in Concord is 860 feet (260 m) above sea level on Oak Hill, just west of the hill's 970-foot (300 m) summit in neighboring Loudon. Concord lies fully within the Merrima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Assistant jobs
$40,131 to $55,457
Concord, New Hampshire area prices
were up 1.4% from a year ago

Membership Assistant in Santa Rosa, CA
The Membership Department is responsible for the provision of services to all of the Members of the AOI.
December 13, 2019
Membership Assistant in Jamestown, NY
The 9/11 Memorial & Museum seeks a dynamic, sales-driven membership assistant to be part of our dedicated on-site fundraising Museum membership team.
December 10, 2019
Membership Assistant in Charlotte, NC
The Membership Assistant answers inbound member visits and calls with a high degree of aptitude and professionalism, at times coordinating with multiple departments to assist the member while being solutions-oriented.
February 05, 2020