Membership Assistant jobs in El Paso, TX
Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Membership Assistant jobs
Membership Specialist
- UFC GYM EL PASO
-
El Paso, TX
FULL_TIME
-
The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting.
ESSENTIAL DUTIES & RESPONSIBILITIES
Lead Generation & Appointment Booking
- External marketing, promotions and prospecting. This is a daily activity and requires off site promotions including distributing passes, building relationships with local merchants and branding events to inform the community of UFC gym and services, ultimately resulting into leads. (A lead is a non-member’s name and contact information.)
- Internal marketing and prospecting. This includes collecting leads at the point of enrollment and from the current member base through relationship building and referral tables. These activities must translate into lead gathering.
- Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.
- Ensure that appointments are booked to translate into enough guests and meet or exceed monthly guest goal set forth by the company.
Guest Touring, Membership Presentations, & Personal Production
- Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym as detailed in the Membership Specialist Playbook. (These tours should translate into enrolling half of the guests that are seen on a membership (50% Closing) and enrolling with Personal Training (25%).
- Use the company approved presentation when presenting membership options to non-members. Ensure each new member meets a manager before completing the sales process and exiting the gym. Proper presentation and introductions to the manager should translate to 50% closing of guests.
- Ensure Personal Sales Room Financial goals are met or exceeded each month
- New Member Sales Revenue (NMS), Point of Sales Personal Training Revenue (POS PT) and New Electronic Funds Transfer Sets (EFT).
- Ensure Sales Drivers are Held accountable to meeting or exceeding the required sales behaviors that will lead to delivering the Key Metrics set forth by management.
- Ensure integrity of each sale by attaching supporting documents and signature (corporate approved specials, discounts, etc.) with each agreement.
Customer Service
- Follow up with members that have enrolled to ensure we are exceeding expectations.
- Provide the highest level of customer service possible when communicating and interacting with guests.
- Assist in maintaining a clean and operational facility.
- Accountable for saving members that are requesting to cancel their membership. If the Membership Specialist is unable to convince a member from canceling they must have any manager meet the member and sign off on the cancellation.
Miscellaneous
- Sales Schedule: Schedules are set a month in advance and given during the first week of each month and approved by the General Manager. All Membership Specialist must be available to work Weekends and Holidays. Requests for days off must be given in writing and exceptions can be made by the General Manager.
- Mandatory Meetings: Monthly “All Team Meeting” and “Daily Production Meetings” are mandatory.
- Uniform Policy: The Membership Specialist uniform consists of a UFC Gym Black Polo, Long Dress Slacks (Black, Blue or Khaki) or Jeans (Blue or Black) in good condition with no rips or holes. Dress shoes or Casual Dress Shoes must be worn in good condition. No athletic shoes allowed. Black jackets may be worn. No hoodies or sweatshirts. No hats or head wear.
- Timekeeping: Membership Specialists must record time worked while using the company check-in system. Membership Specialists must be in uniform and perform work activities when punched in. Specialists must also punch out for lunch with-in 5 hours and working off the clock in not permitted. In the event of a missed punch, the Membership Specialist must fill out the adjustment form and turn in to management.
REQUIRED QUALIFICATIONS:
Knowledge, skills & abilities
- In-depth knowledge of sales practices and techniques.
- General understanding of Fitness Industry.
- Ability to work with computers.
- Must have good interpersonal communication skills.
- Excellent customer service skills
- Independent, self-starter with strong organizational skills.
- Must be a team player
Minimum certifications/educational level:
- High school degree or GED required.
- Must complete company sales training and orientation program.
Minimum experience:
- 1-2 years sales experience preferred.
Salary Information:
Hourly plus sales commision
- 28 Days Ago
Membership Sales Advisor
- Kinective Fitness Club
-
El Paso, TX
PART_TIME
- Membership Advisor Description Position Summary The Membership Advisor sells and promotes Kinective Fitness memberships, programs, services, and products by motivating current and prospective members ...
- 11 Days Ago
Membership Sales Associate ( Fitness Studio )
- HOTWORX
-
El Paso, TX
PART_TIME
- Are you a salesperson that is Confident? Outgoing? Ambitious? Passionate? Have a dynamic personality? Go-Getter? Live in the El Paso area? If you answered YES, then HOTWORX El Paso is looking for you…...
- 13 Days Ago
Part-Time Membership Sales - El Paso
- DivaDance
-
El Paso, TX
PART_TIME
- ABOUT US:DivaDance is a sexy, sweaty, stress-free dance experience for adults! We are the #1 brand for pop-music inspired, choreography-based dance classes, programs, and parties - with franchises in ...
- 18 Days Ago
Dental Assistant
- ZARAGOZA DENTISTRY PLLC
-
El Paso, TX
FULL_TIME
- Benefits: Employee discounts Paid time off Job Summary We are seeking a qualified and caring Dental Assistant to join our team! As a Dental Assistant, you will provide top-notch dental care that makes...
- 16 Days Ago
Administrative Assistant
- Everyone Can Dance
-
El Paso, TX
FULL_TIME
- Provides administrative support to ensure efficient operation of office. Answers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copyin...
- 17 Days Ago
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0 Membership Assistant jobs found in El Paso, TX area
Office Assistant
- ARSAN International Consulting Group
-
El Paso, TX
- Office Assistant – Downtown El Paso, TX Join our vibrant team as an Office Assistant and become a key player of our dail...
- 4/24/2024 12:00:00 AM
Office Assistant / Bookkeeper
- Industrial Construction Services
-
El Paso, TX
- Job Description Job Description **Overview:** StarWill Integrated is seeking a detail-oriented Office Assistant / Bookke...
- 4/24/2024 12:00:00 AM
Administrative Assistant/ Home Work Remote
- Caring Connection
-
El Paso, TX
- Caring Connection - The ideal candidate will exhibit high standards, excellent communication skills, and have an ability...
- 4/24/2024 12:00:00 AM
Switchboard Operator - PRN
- Mountainview Regional Medical Center
-
Las Cruces, NM
- Has an overall responsibility to answer all incoming calls in a polite and courteous manner. He/she will greet all incom...
- 4/22/2024 12:00:00 AM
Administrative Assistant
- City of Las Cruces, NM
-
Las Cruces, NM
- Salary: $18.07 Hourly Location : Las Cruces, NM Job Type: Full-time Regular Job Number: H003 04-24 EN Department: Financ...
- 4/22/2024 12:00:00 AM
Remote Administrative Assistant
- Workoo Technologies
-
El Paso, TX
- About the job Remote Administrative Assistant Looking for an Administrative Assistant Provide high-level administrative ...
- 4/22/2024 12:00:00 AM
Administrative Assistant
- The Glass Shop
-
El Paso, TX
- Job Description Job Description We are seeking an Administrative Assistant to join our team! You will perform clerical a...
- 4/21/2024 12:00:00 AM
Executive Assistant to Regional President
- Universal Engineering Sciences
-
El Paso, TX
- The Executive Assistant will be responsible for providing top-notch administrative support to the President of the Weste...
- 4/21/2024 12:00:00 AM
About El Paso, Texas
El Paso is located at the intersection of three states (Texas, New Mexico, and Chihuahua) and two countries (the U.S. and Mexico). It is the only major Texas city on Mountain Time. Ciudad Juarez used to be on Central Time, but both cities are now on Mountain Time.
El Paso is closer to the capital cities of four other states - Phoenix, Arizona (345 miles away); Santa Fe, New Mexico, (273 miles away); Ciudad Chihuahua, Chihuahua, (218 miles away), and Hermosillo, Sonora (325 miles away) - than it is to the capital of its own state, Austin (528 miles away). It is closer to Los Angeles, California...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Assistant jobs
$34,107 to $47,122
El Paso, Texas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Membership Assistant do?
Membership Assistant in Santa Rosa, CA
The Membership Department is responsible for the provision of services to all of the Members of the AOI.
December 13, 2019
Membership Assistant in Jamestown, NY
The 9/11 Memorial & Museum seeks a dynamic, sales-driven membership assistant to be part of our dedicated on-site fundraising Museum membership team.
December 10, 2019
Membership Assistant in Charlotte, NC
The Membership Assistant answers inbound member visits and calls with a high degree of aptitude and professionalism, at times coordinating with multiple departments to assist the member while being solutions-oriented.
February 05, 2020