Membership Assistant jobs in Fayetteville, NC

Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

Recently Added Membership Assistant jobs

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MEMBERSHIP SERVICE COORDINATOR (SAMPSON COUNTY)
  • YMCA of Southeastern North Carolina, Inc.
  • Clinton, NC FULL_TIME
  • POSITION SUMMARY:
    This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Assists in all aspects of membership for the branch including recruitment of new members, retention of existing members and scheduling of staff.  Develops, plans and implements new procedures and methods to achieve strategic goals.
     
    POSITION TYPE: This is a part-time, hourly, non-except position.  Hourly rate of $13.98-$17.48/hour based on experience.
     
    ESSENTIAL FUNCTIONS:
    • Assists in creating a member-focused culture and models relationship-building skills in all interactions. Fosters a climate of innovation and resolves problems to ensure member satisfaction.
    • Assists in developing, scheduling and directing membership personnel. Develops strategies to motivate staff and achieve goals for the YMCA.
    • Promotes program and membership enrollment in interactions with existing and potential members. Coordinates program registration, including logistics to support phone, walk-in and web registration.
    • Ensures proper implementation of Welcome Desk procedures. Reviews and updates desk procedures and communicates changes to staff.  Coordinates with Leadership Staff as necessary on financial transactions.
    • Audits membership files for accuracy.
    • Works designated number of hours at the Welcome Desk, with remaining hours in an administrative role.
    • Handles rentals and contracts for the YMCA.
    • Assists in administration of Corporate Partnerships for the Sampson County YMCA.
    • Participates and helps facilitate staff meetings and/or related YMCA meetings/events.
    • Assists staff in meeting and exceeding branch goals.
    • Performs other duties as assigned.
     
    LEADERSHIP COMPETENCIES:
    Advancing Our Mission & Cause:  Engaging Community, Volunteerism, Philanthropy, Change Leadership
    Building Relationships:  Collaboration, Communication & Influence, Inclusion 
    Leading Operations:  Critical Thinking & Decision Making, Fiscal Management, Functional Expertise, Innovation, Program/Project Management
    Developing & Inspiring People:  Developing Self & Others, Emotional Maturity 
     
    QUALIFICATIONS:
    • 21 years of age or older
    • Bachelor's degree in related field preferred or equivalent combination of education and experience.
    • Previous experience in member service.
    • YMCA or other non-profit experience preferred.
    • Excellent administrative and computer skills.
    • Experience with membership software Daxko Operations preferred.
    • Highly attentive to detail.
    • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
     
    WORK ENVIRONMENT & PHYSICAL DEMANDS:
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
    • The employee frequently is required to sit and reach and must be able to move around the work environment.
    • The employee must occasionally lift and/or move up to 10 pounds.
    • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
    • The noise level in the work environment is usually moderate.
      POSITION SUMMARY:
      This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Assists in all aspects of membership for the branch including recruitment of new members, retention of existing members and scheduling of staff.  Develops, plans and implements new procedures and methods to achieve strategic goals.
       
       

  • 9 Days Ago
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Y
MEMBERSHIP DESK REPRESENTATIVE (SAMPSON COUNTY YMCA)
  • YMCA of Southeastern North Carolina, Inc.
  • Clinton, NC FULL_TIME
  • POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Delivers excel...
  • 11 Days Ago
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Membership Manager - East Cumberland and Robeson Counties
  • Girl Scouts North Carolina Coastal Pines
  • Fayetteville, NC FULL_TIME
  • Description Want to join an AMAZING organization with a mission of building girls of COURAGE, CONFIDENCE, and CHARACTER who make the world a better place? The Membership Manager talks to parents and g...
  • 1 Month Ago
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G
Membership Manager - West Cumberland and Hoke Counties
  • Girl Scouts North Carolina Coastal Pines
  • Fayetteville, NC FULL_TIME
  • Description Want to join an AMAZING organization with a mission of building girls of COURAGE, CONFIDENCE, and CHARACTER who make the world a better place? The Membership Manager talks to parents and g...
  • 1 Month Ago
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Membership Manager - Ft. Liberty and Harnett and Lee Counties
  • Girl Scouts North Carolina Coastal Pines
  • Fayetteville, NC FULL_TIME
  • Description Want to join an AMAZING organization with a mission of building girls of COURAGE, CONFIDENCE, and CHARACTER who make the world a better place? The Membership Manager talks to parents and g...
  • 1 Month Ago
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Z
Assistant Manager
  • Zaxby's
  • Lumberton, NC FULL_TIME
  • Pay Rate: $40,000 - $48,000 per/yr. Assistant Manager Job Description Consistently Create Encore Experiences that Enrich Lives One Person at a Time ASSISTANT MANAGER Class specifications are intended ...
  • 16 Days Ago
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0 Membership Assistant jobs found in Fayetteville, NC area

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Administrative Assistant
  • Meridian Zero Degrees
  • Aberdeen, NC
  • Job Description Job Description Meridian Kiosks, an award-winning, established leader, providing full-service solutions ...
  • 4/25/2024 12:00:00 AM
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L
Administration Assistant
  • Law Firm
  • Raeford, NC
  • Job Description Job Description We are seeking an Administration Assistant to join our team! You will perform clerical a...
  • 4/24/2024 12:00:00 AM
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H
Executive Assistant
  • Hubbard Pipe & Supply Inc
  • Fayetteville, NC
  • Hubbard Supplyhouse is seeking an energetic, self-motivated individual to join our family-like atmosphere. We are a plum...
  • 4/24/2024 12:00:00 AM
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T
Administrative Assistant
  • TJF Services Inc
  • Fayetteville, NC
  • Job Description Job Description We are looking for a responsible Administrative Assistant to perform a variety of admini...
  • 4/23/2024 12:00:00 AM
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Administrative Assistant
  • MasTec Utility Services
  • Fuquay Varina, NC
  • Overview: MasTec Utility Services delivers critical infrastructure construction and engineering services for power deliv...
  • 4/23/2024 12:00:00 AM
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T
Administrative Assistant/Document Control Specialist
  • Technical Staffing Resources
  • Fayetteville, NC
  • Job Description Job Description Technical Staffing Resources has a long term contract position for an Administrative Ass...
  • 4/23/2024 12:00:00 AM
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T
Administrative Assistant/Document Control Specialist
  • Technical Staffing Resources
  • Fayetteville, NC
  • Technical Staffing Resources has a long term contract position for an Administrative Assistant/Document Control Speciali...
  • 4/22/2024 12:00:00 AM
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T
Administrative Assistant/Document Control Specialist
  • Technical Staffing Resources
  • Fayetteville, NC
  • Technical Staffing Resources has a long term contract position for an Administrative Assistant/Document Control Speciali...
  • 4/22/2024 12:00:00 AM
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About Fayetteville, North Carolina

Fayetteville (/ˈfeɪətˌvɪl/) is a city in Cumberland County, North Carolina, United States. It is the county seat of Cumberland County, and is best known as the home of Fort Bragg, a major U.S. Army installation northwest of the city. Fayetteville has received the All-America City Award from the National Civic League three times. As of the 2010 census it had a population of 200,564, with an estimated population of 204,408 in 2013. It is the 6th-largest city in North Carolina. Fayetteville is in the Sandhills in the western part of the Coastal Plain region, on the Cape Fear River. With an estima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Assistant jobs
$35,595 to $49,178
Fayetteville, North Carolina area prices
were up 1.5% from a year ago
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What does a Membership Assistant do?

Membership Assistant in Santa Rosa, CA
The Membership Department is responsible for the provision of services to all of the Members of the AOI.
December 13, 2019
Membership Assistant in Jamestown, NY
The 9/11 Memorial & Museum seeks a dynamic, sales-driven membership assistant to be part of our dedicated on-site fundraising Museum membership team.
December 10, 2019
Membership Assistant in Charlotte, NC
The Membership Assistant answers inbound member visits and calls with a high degree of aptitude and professionalism, at times coordinating with multiple departments to assist the member while being solutions-oriented.
February 05, 2020