Membership Assistant jobs in Saginaw, MI
Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Membership Assistant jobs
Membership Database Coordinator (On Site
- Delta College
-
University Center, MI
FULL_TIME
-
Position TitleMembership Database Coordinator (On Site - University Center, MI)
Division/DepartmentBroadcasting
Employee GroupSupport
StatusFull time, Starting Salary $16.68 – $18.51 per hour: Commensurate with Qualifications and Experience
Position Summary InformationPosition Accountabilities and Essential FunctionsThe successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff.
POSITION SUMMARY:
Responsible for receiving, recording and tracking monetary gifts from the private sector, including donations from organizations, businesses, foundations and individuals. This will be done by entering, processing and reconciling TV and/or radio pledges and donations into the Raiser’s Edge membership database system. Responsible for the audit integrity process of balancing monthly with College financial reports between Raiser’s Edge and the College’s Colleague system, and interfacing with the Finance Department regarding record keeping. Manage credit card processing for the department, including monthly sustainer charges, application of payments to open pledges, declined credit cards, incorrect expiration dates, refunds and balancing with the College bank account.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
- Receive, record and accurately track monetary gifts from the private sector, including donations from organizations, businesses, foundations and individuals.
- Enter, process and reconcile daily TV and/or radio donor pledges and donations into the membership database system. This includes checks, cash, credit card transactions, direct debits, stock gifts, matching gifts and monthly charges.
- Process and balance all donations that are processed either in Raiser’s Edge or in Luminate Online.
- Maintain member files within the Raiser’s Edge database system and create new Broadcasting fund codes in the database system.
- Manage credit card processing, including monthly sustainer charges, application of payments to open pledges, manage declined credit card payments, including donor contact to determine new number or expiration dates, as needed.
- Manage credit card “refunds” to donors, including all processing through Raiser’s Edge and Colleague, for audit purposes.
- Ensure accurate reconciliation of gifts between all public broadcasting Funds within Raiser’s Edge.
- Responsible for the audit integrity process of balancing monthly with College financial reports between Raiser’s Edge and the College’s Colleague system, and interfacing with the Finance Department regarding record keeping.
- Assist in responding to the auditors while they are performing their annual review of Delta College records.
- Print and mail all pledge reminders, acknowledgements, thank you letters, installments, and monthly renewal letters.
- Enter billing information for underwriting and tower rental clients. Print and mail monthly billing invoices.
- Enter Payroll Deduction gifts into Raiser’s Edge, after receiving donor lists from the College’s Finance or Payroll department.
- Retrieve data from Raiser’s Edge and/or Luminate Online for specific reports for both the TV and radio donations.
- Assist with direct mail and telemarketing campaigns, as well as membership events.
- Assist with preparations and participate in TV and radio pledge drives.
- Assist with planning and helping at all station fundraising events.
Required Qualifications- An Associate degree in accounting, finance or business.
- A minimum of one year previous database and/or accounting experience.
- Demonstrated experience in bookkeeping and financial record keeping required.
- Proficiency in the use of database computer systems, as well as demonstrated computer skills in word processing and spreadsheets.
- Experience in financial area of other non-profits helpful.
- Strong verbal and written communication skills needed, as well as strong organizational skills.
Additional Experiences Considered- Experience with Blackbaud Raisers Edge software
- Prior experience working in a non-profit environment
- Prior experience with financial deposits
Application DeadlinePosition will remain open until filled. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.
Special Instructions to ApplicantsComplete an on-line application and attach a cover letter with position title, resume and copies of transcripts (official transcripts required upon hire) and/or certifications and licenses.
Posting Specific Question
Required fields are indicated with an asterisk (*).
- * In order to track our recruitment sources, please indicate how you became aware of the position vacancy?
- Delta.edu
- really.com
- Chronicle of Higher Education Website
- MI Works / MI Talent Bank
- HigherEdJobs.com
- Michigan HERC Website
- Other
- If you selected "Other" above, please tell us where you heard about this posting.
(Open Ended Question)
- * Our Public Media stations serve the community, with donors of many different ages or backgrounds. What kinds of experiences have you had working with others, who may have backgrounds that are different than your own?
(Open Ended Question)
Applicant Documents
Required DocumentsOptional Documents- Resume
- Cover Letter
- Transcript 1
- Letter of Recommendation 1
- Letter of Recommendation 2
- Letter of Recommendation 3
- Professional Certifications or Licensures
- Transcript 2
- 25 Days Ago
Sales and Training Manager - Membership
- Sam's Club
-
FLINT, MI
OTHER
- Position Summary...Membership Representative Are you someone that thrives in fast-paced environments, and has a strong sales background? Our Membership Representative is a salaried role for Sam’s Club...
- 28 Days Ago
Membership Coordinator (On Site
- Delta College
-
University Center, MI
FULL_TIME
- Position Title Membership Coordinator (On Site - University Center, MI) Division/Department Broadcasting Employee Group Support Status Full time, Starting Salary $16.68 – $18.51 per hour: Commensurate...
- 1 Month Ago
Director of Membership and Events
- Greater Midland Tennis Center
-
Midland, MI
FULL_TIME
- Greater Midland – Director of Membership and Events We need professionals like you! Greater Midland is a growing non-profit organization based in Midland, Michigan, and a leader in providing unforgett...
- 1 Month Ago
Fitness Manager - Membership Sales Manager- Grand Blanc
- Anytime Fitness
-
Grand Blanc, MI
FULL_TIME
- Why Join Our Anytime Fitness Team?Let’s grow together, and become better together! We strive to be the best professionals in the fitness industry. We are a high energy team that will do anything we ca...
- 10 Days Ago
Fitness Manager - Club Manager- Membership Sales- Grand Blanc
- Anytime Fitness
-
Grand Blanc, MI
FULL_TIME
- Why Join Our Team?Let’s grow together, and become better together! We strive to be the best professionals in the fitness industry. We are a high energy team that will do anything we can to provide an ...
- 3 Days Ago
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0 Membership Assistant jobs found in Saginaw, MI area
Executive Assistant
- Midland Area Community Foundation
-
Midland, MI
- EXECUTIVE ASSISTANT At the Midland Area Community Foundation, you will be part of a team whose sole mission is to provid...
- 4/22/2024 12:00:00 AM
Administrative Assistant
- McIntosh & Associates
-
Freeland, MI
- Administrative Assistant Do you have a passion for delivering superior customer service while being a key player in the ...
- 4/22/2024 12:00:00 AM
Administrative Assistant
- Fedex
-
Midland, MI
- FedEx is inviting candidates to assist in moving the world forward as an Administrative Assistant. In return, FedEx help...
- 4/22/2024 12:00:00 AM
Office Assistant III
- City of Saginaw, MI
-
Saginaw, MI
- Salary: $16.22 - $21.54 Hourly Location : Saginaw, MI Job Type: Full Time Job Number: 2024-0037 Department: Fiscal Servi...
- 4/22/2024 12:00:00 AM
Administrative Assistant
- Dow
-
Midland, MI
- At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our cu...
- 4/21/2024 12:00:00 AM
Administrative Assistant
- Trillium Staffing
-
Flint, MI
- Standout Administrative professional needed to a local area, Genesee County company. We are looking for a candidate to b...
- 4/19/2024 12:00:00 AM
Administrative Assistant / Office Manager
- Great Lakes Landcare Inc
-
Flint, MI
- Job Description Job Description We are seeking an Administrative Assistant / Office Manager to join our team! You will p...
- 4/19/2024 12:00:00 AM
Administrative Assistant
- WSSA LLC
-
Flint, MI
- Job Description Job Description We are looking for a bright, organized, and well-spoken Administrative Assistant to help...
- 4/18/2024 12:00:00 AM
About Saginaw, Michigan
Saginaw (/ˈsæɡɪnɔː/) is a city in the U.S. state of Michigan and the seat of Saginaw County. The city of Saginaw and Saginaw County are both located in the area known as Mid-Michigan or Central Michigan. The city of Saginaw is located adjacent to Saginaw Charter Township and is considered part of the Tri-City area, along with neighboring Bay City and Midland. The Saginaw County MSA had a population of 196,542 in 2013. The city is also the largest municipality within the Saginaw, Midland, and Bay City Metropolitan Area.
The city of Saginaw was a thriving lumber town in the 19th century and an i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Assistant jobs
$36,691 to $50,693
Saginaw, Michigan area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Membership Assistant do?
Membership Assistant in Santa Rosa, CA
The Membership Department is responsible for the provision of services to all of the Members of the AOI.
December 13, 2019
Membership Assistant in Jamestown, NY
The 9/11 Memorial & Museum seeks a dynamic, sales-driven membership assistant to be part of our dedicated on-site fundraising Museum membership team.
December 10, 2019
Membership Assistant in Charlotte, NC
The Membership Assistant answers inbound member visits and calls with a high degree of aptitude and professionalism, at times coordinating with multiple departments to assist the member while being solutions-oriented.
February 05, 2020