Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
The Capital District YMCA is seeking dynamic individuals for a variety of positions throughout the Southern Saratoga YMCA in Clifton Park, NY. These positions supports the work of the Y, a leading charity committed to strengthening community.
ALL REQUIRED CREDENTIALS MUST BE UPLOADED IN DOCUMENTS SECTION OF YOUR PRESENCE (PROFILE) BEFORE AN OFFER OF EMPLOYMENT CAN BE EXTENDED.
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