Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Position Description: | Performs clerical functions, phlebotomy, general laboratory duties, and courier duties. Performs ECG tracings. |
Qualifications: | Medical assistance or phlebotomy training from an accredited organization preferred. Experience with phlebotomy, or experience in a medical laboratory environment preferred. CPR Certification. |
Shift: Evenings
Contact Information: Dawn Kreft, Employment Coordinator – Human Resources
Email: dkreft@woodlawnhealth.org
Phone: 574-224-1102
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