Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
The position exists to provide quality service to SCWA members. SCWA’s foundation and strength comes from developing and maintaining a strong membership base. The position provides accurate and timely membership information and services to members, volunteers and staff.
Impact
This position has a direct impact on chapter performance, data retention, as well as membership revenues and growth. Maintenance of accurate membership and other donor data is vital to SCWA’s outreach.
Major Position Functions
Reporting Structure
**Reports to the Chapter Development Director
Environment
Equipment used
Computers
Copier and fax machines
Postage meters
Company truck
Ability to pull a trailor
Additional Responsibilities
Education, Experience, and Position Qualifications
Principle Challenges
Difficulty in receiving accurate and timely membership information from chapter banquets causes poor response to new members. Ability to function smoothly when supplies and funds are not available.
Tasks
*
Starting Salary: $35,000-$40,000 (Based on Experience)
Job Type: Full-time
Pay: $35,000.00 - $40,000.00 per year
Benefits:
Schedule:
Travel requirement:
Ability to Relocate:
Work Location: In person
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0 Membership Assistant jobs found in Sumter, SC area