Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Our mission is Better Health. Our passion is helping others.
Whats Your Why?Are you looking for a career opportunity that will help you grow personally and professionally?Do you have a passion for helping others achieve Better Health?
Are you ready to join a growing team that shares your mission?
Why Join Our Team : At Better Health Group, its our commitment, our passion, and our culture that sets us apart. Our Team Members make a difference each and every day! They support our providers and payors, ensuring they have the necessary tools and resources to always deliver best-in-class healthcare experiences for our patients
dont just talk the talk - we believe in it and live by it. Be part of a team that shares your passion and drive, and start living your purpose at Better Health Group.
The OpportunityCommunity Liaisons build and maintain dynamic relationships within the community to drive membership to our high-quality, preventative healthcare model delivered by best-in-class primary care providers.
Creating awareness and educating on the value of our care model is key to this position.
The WorkAs a Community Liaison, you will collaborate and partner with health plan agents and independent brokers to promote our primary care physicians.
This position will primarily focus on our Ocala market and surrounding areas
Successful team members build strategic relationships with senior centers, retail locations, and related community providers to establish a preferred referral network. You
will plan, coordinate and execute events such as health fairs, doc talks, and information tables within the community to help grow our membership.
Key ResponsibilitiesPassion for health and preventative care along with a confident and determined results-driven attitude is a must.
Collaborates with the Marketing Director to execute an action plan for market activities and community outreach to support market growth and retentionDevelop strategic relationships with community partners, health plans, physicians, and office teamsEngage with potential and current patients at eventsMaintain and update activities and leads in our CRM platformConduct presentations to generate leads and increase awareness of Better Health GroupCoordinate marketing collateral required for events and advertisementsProvide support for special projects and educational efforts as directedDrive market membership goals for both growth and retentionAssists in coordinating general advertising (print, broadcast, digital, and outdoor advertising) for
Better Health GroupMaintain relationships with Brokers, Health Plan Insurance Agents, Community Case Workers, and local Vendors associated with the senior population.Follow up with new pati
ents and assist with scheduling initial appointments.Maintain relationships with enrolled patients to assist with membership retention.
Plans coordinates and executes local events within the community.Responsible for providing a monthly activity calendar of scheduled community events and forecasting of new outreach opportunities and partner relationships.
Obtain positive membership growth by educating potential patients about our Providers and proven healthcare model.
Education & ExperienceBachelors degree in a related fieldTwo years of marketing project management, communications and / or marketing campaign development, sales, and event planning experience
healthcare industry preferred)Exceptional interpersonal skills and a caring demeanorStrong critical thinking and problem-solving skillsBilingual English / Spanish highly preferredExcellent ability to organize and follow upMust have a current, valid drivers license and reliable transportationAbility and willingness to travel within the assigned market as determined by business need
REQUIREDC
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for their job.
Duties, responsibilities, and activities may change at any time with or without notice.We're an equal-opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Powered by JazzHR
J-18808-Ljbffr
Last updated : 2024-04-05
0 Membership Assistant jobs found in Tulsa, OK area