Membership Associate - Museum coordinates museum membership activities. Manages the members services program, distributes newsletters and other publications, sends renewal notices to expiring members, and maintains membership databases. Being a Membership Associate - Museum promotes membership renewals and marketing efforts. Provides reports to top management on membership statistics and trends. Additionally, Membership Associate - Museum may require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Associate - Museum works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Associate - Museum typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Museum Guide
Part-time
SUMMARY
This position is the first point of contact for visitors and provides information about the museum and exhibitions. Museum Guides foster a welcoming, inclusive, and comfortable environment for all visitors. Works as part of a professional, service-oriented team, promoting the museum, supporting cultural experiences, and generating revenue at the Museum Shop and Visitor Services Desk. The staff also assists the security team in protecting the museum, employees, and visitors against theft and accidents. Guides visitors to follow expected safety and social distancing protocol.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Visitor Experience:
Gallery Engagement and Interpretation:
Museum Protection:
QUALIFICATIONS and CHARACTERISTICS:
High school diploma or GED preferred. Customer service and/or public engagement experience required. Excellent verbal communication skills with ability to be both friendly and authoritative. Ability to communicate effectively with individuals of varying social and cultural backgrounds, excellent rapport with children and adults. The ability to work well as part of a team; good interpersonal skills; creativity, energy, and enthusiasm. Ability to remain calm in stressful situations, resolve complaints with tact and courtesy, and deescalate challenging situations. Ability to anticipate, intervene, and prevent potentially harmful circumstances to artwork. Dependability, flexibility, and adaptability in a dynamic event-driven environment. Attention to detail and the ability to stay alert for long periods of time in a quiet environment. Knowledgeable in standard computer applications and programs, e.g., Microsoft Word, Microsoft Excel, and Outlook email. Maintains a neat appearance and good personal hygiene. Safety-oriented. Appreciation of art required. This is an hourly position requiring availability for weekend, evening, and possibly holiday shifts.
0 Membership Associate - Museum jobs found in Akron, OH area