Membership Associate - Museum jobs in Akron, OH

Membership Associate - Museum coordinates museum membership activities. Manages the members services program, distributes newsletters and other publications, sends renewal notices to expiring members, and maintains membership databases. Being a Membership Associate - Museum promotes membership renewals and marketing efforts. Provides reports to top management on membership statistics and trends. Additionally, Membership Associate - Museum may require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Associate - Museum works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Associate - Museum typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Museum Guide
  • Akron Art Museum
  • Akron, OH FULL_TIME
  • To apply by mail

    Museum Guide

    Part-time

    SUMMARY

    This position is the first point of contact for visitors and provides information about the museum and exhibitions. Museum Guides foster a welcoming, inclusive, and comfortable environment for all visitors. Works as part of a professional, service-oriented team, promoting the museum, supporting cultural experiences, and generating revenue at the Museum Shop and Visitor Services Desk. The staff also assists the security team in protecting the museum, employees, and visitors against theft and accidents. Guides visitors to follow expected safety and social distancing protocol.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    Visitor Experience:

    • Welcome, greet, orientate, and direct visitors at front desk or in galleries as assigned. Provide outstanding guest service and build long-term guest relationships.
    • Develop a thorough knowledge of museum operations and keep current with museum programs and special events through resources such as the museum’s website, social media sites, weekly e-blast, Outlook calendar and publications.
    • Be familiar with and able to facilitate discussions around the artists and exhibitions, current and upcoming.
    • Know and able to discuss the building’s physical layout and architectural features.
    • Review daily schedule of events and communicate relevant information to other staff/hosts as needed.
    • Answer the museum’s main telephone line, dispense general information or transfer calls to appropriate staff members. Communicate through email with appropriate staff members.
    • Operate computer programs including admission and customer relations system and proficiency with MS Office Suite (Word, Excel, PowerPoint).
    • Track visitor information and attendance in database system.
    • Sell memberships and share membership benefits.
    • Conduct day-to-day shop activities such as processing transactions through the point-of-sale system, proper and accurate cash handling, performing opening, closing duties, and maintaining cleanliness and neatness of workspace to proper standard.
    • Assist with processing and shipping orders placed from outside the Shop, checking in merchandise, restocking merchandise, resetting displays, and conducting annual physical inventory.
    • Upkeep of the space around visitor experience desks and galleries during shift, including tidying lobby and gallery areas, refilling brochure racks, and notifying maintenance as needed.
    • Attend ongoing meetings, trainings, and professional development opportunities.

    Gallery Engagement and Interpretation:

    • Engages gallery visitors in connecting with, engaging with, and understanding artworks in the. museum’s collection and special exhibitions. Engagement techniques include games, role-playing, sensory exploration, and conversation facilitation.
    • Assist visitors in hands-on studio spaces.
    • Participate in training on the museum’s collection, special exhibitions, classroom management, museum best practices and other relevant topics. Training will take place approximately 6 times per year and museum guides will be paid for this time.
    • Assists in data collection related to gallery audiences.
    • Helps maintain collection gallery engagement supplies.

    Museum Protection:

    • Observe visitors in the gallery and take proactive action as needed to prevent potential damage to artwork.
    • Gently and respectfully remind visitors of security concerns (no touching, no food or drinks, no large bags, etc.) Encourage questions and discussion of the artwork.
    • Have visitors place large bags and other objects inappropriate for the galleries in lockers.
    • Inspect art objects, labels, and lights/furnishings for signs of change or damage.
    • Report damage or change in condition of objects immediately to the Collections Manager, security staff and Visitor Experience Manager. Completes incident reports as needed.
    • Alert security staff as needed to ensure a safe environment for artwork and visitors.
    • Maintains a basic understanding of our emergency, radio, and art handling procedures.
    • Assist in disaster and emergency situations with evacuation and crowd control.
    • Attend training sessions on emergency protocol, radio etiquette and procedure, and reporting incidents.
    • Other duties as assigned.

    QUALIFICATIONS and CHARACTERISTICS:

    High school diploma or GED preferred. Customer service and/or public engagement experience required. Excellent verbal communication skills with ability to be both friendly and authoritative. Ability to communicate effectively with individuals of varying social and cultural backgrounds, excellent rapport with children and adults. The ability to work well as part of a team; good interpersonal skills; creativity, energy, and enthusiasm. Ability to remain calm in stressful situations, resolve complaints with tact and courtesy, and deescalate challenging situations. Ability to anticipate, intervene, and prevent potentially harmful circumstances to artwork. Dependability, flexibility, and adaptability in a dynamic event-driven environment. Attention to detail and the ability to stay alert for long periods of time in a quiet environment. Knowledgeable in standard computer applications and programs, e.g., Microsoft Word, Microsoft Excel, and Outlook email. Maintains a neat appearance and good personal hygiene. Safety-oriented. Appreciation of art required. This is an hourly position requiring availability for weekend, evening, and possibly holiday shifts.

  • 12 Days Ago

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Building Services Associate
  • Akron Art Museum
  • Akron, OH FULL_TIME
  • To apply by mail BUILDING SERVICES ASSOCIATE Full-time / $15 per hour SUMMARY Assures that the physical appearance of the Museum is at its best, at all times, and that property and equipment is in pro...
  • 10 Days Ago

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Surgical Neurophysiologist
  • SpecialtyCare Associate Referral Program
  • Akron, OH FULL_TIME
  • Passionate, driven people dedicated to making a difference in healthcare. SpecialtyCare continues to grow and we’d like you to grow with us. We are the industry leader in intraoperative neuromonitorin...
  • 1 Month Ago

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Curator
  • Akron Art Museum
  • Akron, OH FULL_TIME
  • To apply by mail SUMMARY Full time / $65k to $75k Works with the Chief and Senior Curator to coordinate, initiate and organize exhibitions. Stays current on developments in modern and contemporary art...
  • 5 Days Ago

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Event Manager
  • Akron Art Museum
  • Akron, OH FULL_TIME
  • To apply by mail Event Manager $47k to $55k SUMMARY The Events Manager is responsible for developing rental and event opportunities at the Akron Art Museum. Establishes efforts to promote the museum a...
  • 9 Days Ago

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Security Officer
  • Akron Art Museum
  • Akron, OH FULL_TIME
  • To apply by mail SUMMARY Under the direction of the Operations Manager and Security Asst. Manager, is responsible for the safety and security of all visitors, vendors, and employees as well as the saf...
  • 10 Days Ago

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0 Membership Associate - Museum jobs found in Akron, OH area

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Retail Store Associate
  • Sherwin-Williams
  • Brunswick, OH
  • This is position is essential to the success of our retail stores. Store associates work closely with wholesale and reta...
  • 3/25/2024 12:00:00 AM

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Retail Store Associate
  • Sherwin-Williams
  • Hudson, OH
  • This is position is essential to the success of our retail stores. Store associates work closely with wholesale and reta...
  • 3/19/2024 12:00:00 AM

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Warehouse Associate (Night Shift)
  • Grainger
  • MACEDONIA, OH
  • Work Location Type: Onsite As a leading industrial distributor with operations primarily in North America, Japan and the...
  • 3/12/2024 12:00:00 AM

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Warehouse Associate (Day Shift)
  • Grainger
  • MACEDONIA, OH
  • Work Location Type: Onsite As a leading industrial distributor with operations primarily in North America, Japan and the...
  • 3/12/2024 12:00:00 AM

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Retail Store Associate
  • Sherwin-Williams
  • University Heights, OH
  • This is position is essential to the success of our retail stores. Store associates work closely with wholesale and reta...
  • 2/22/2024 12:00:00 AM

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Retail Store Associate
  • Sherwin-Williams
  • Cuyahoga Falls, OH
  • This is position is essential to the success of our retail stores. Store associates work closely with wholesale and reta...
  • 2/21/2024 12:00:00 AM

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Retail Store Associate
  • Sherwin-Williams
  • Copley Township, OH
  • This is position is essential to the success of our retail stores. Store associates work closely with wholesale and reta...
  • 2/13/2024 12:00:00 AM

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Retail Store Associate
  • Sherwin-Williams
  • Coventry Township, OH
  • This is position is essential to the success of our retail stores. Store associates work closely with wholesale and reta...
  • 2/9/2024 12:00:00 AM

Akron (/ˈækrən/) is the fifth-largest city in the U.S. state of Ohio and is the county seat of Summit County. It is located on the western edge of the Glaciated Allegheny Plateau, about 30 miles (48 km) south of Cleveland. As of the 2017 Census estimate, the city proper had a total population of 197,846, making it the 119th-largest city in the United States. The Greater Akron area, covering Summit and Portage counties, had an estimated population of 703,505. The city was founded in 1825 by Simon Perkins and Paul Williams, along the Little Cuyahoga River at the summit of the developing Ohio and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Associate - Museum jobs
$41,029 to $59,655
Akron, Ohio area prices
were up 1.6% from a year ago

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