Membership Associate - Museum coordinates museum membership activities. Manages the members services program, distributes newsletters and other publications, sends renewal notices to expiring members, and maintains membership databases. Being a Membership Associate - Museum promotes membership renewals and marketing efforts. Provides reports to top management on membership statistics and trends. Additionally, Membership Associate - Museum may require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Associate - Museum works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Associate - Museum typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
POSITION PURPOSE
Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions. Represents the bank in a courteous and professional manner.
Receives and processes deposits.Receives and processes loan payments.Cashes checks and other negotiable instruments for clients.
Examines documents for endorsements and negotiability.Processes transfers between accounts.Sells traveler’s checks, official checks, and money orders.
Processes credit card cash advances.Verifies and balances cash daily.Detects and resolves discrepancies promptly.Offers other Bank products to meet customer needs and strengthen the relationship.
Has no more than one proof error within a 30-day period.Follow Teller procedures consistently and adheres to compliance requirements.
Other duties as assigned.
Operates online teller terminal.Maintains privacy of customer information.Ensures that the Bank’s quality reputation is maintained and projected.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
Assists area personnel as required.Assists with training or orientation as needed.Keeps supervisor informed of area activities and of any problems or concerns.
Completes required reports and records accurately and promptly.Attends meetings and training classes that may be held on weekdays, evenings, and / or Saturdays.
Assumes responsibility for related duties as required or assigned. Performs night drop functions as assigned.Performs related clerical duties as assigned.
Ensures that work areas are clean, secure, and well maintained.Cross sells Bank products and services.
PERFORMANCE MEASUREMENTS
Supervisors are appropriately informed of area activities.
QUALIFICATIONS
Education / Certification :
High school graduate or equivalent.
Required Knowledge :
Understanding of Bank operations preferred.
Experience Required :
At least one year of related experience / cash handling required.
Previous Teller experience preferred.
Skills / Abilities :
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Monday -Friday : 7 : 15AM - 6 : 00PM Saturday : 9 : 00AM - 1 : 00PM
Last updated : 2024-05-05
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