Membership Director jobs in Binghamton, NY

Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Membership Engagement Manager - Maine, NY
  • Careers With GSNYPENN
  • Maine, NY FULL_TIME
  • Job Summary:


    Membership Engagement Managers (MEM) are key members of the GSNYPENN staff delivering superior customer experience through service by way of engagement, retention, and recruitment. They are responsible for meeting girl and adult membership goals. They engage our current and potential members by working with our community partnerships and hosting local events to create opportunities to share Girl Scouts within their assigned area.


    Essential Duties and Responsibilities:


    • Generate membership within assigned territory, including troops and individual members, both girl and adult, by being creative, determined, and dynamic
    • Operate as one of the points of contact for assigned territory
    • Develop and maintain relationships and partnerships to sustain and grow membership in an assigned area
    • Assure support and services are provided for members and potential members. For example, this includes providing Girl Scout experiences by way of events, community partnerships and starter troops for our girl members as well as providing information, guidance and assistance to our membership and caregivers.
    • Communicate member needs and demands to leadership
    • Forecast and track member metrics
    • Manage multiple projects, working to carry out member goals while meeting council goals
    • Identify opportunities to grow membership within assigned territory
    • Coordinate with staff members to ensure consistent service
    • Collaborate with engagement and support team to reach prospective members
    • Service multiple areas concurrently, often meeting deadlines
    • Maintain member records and communications
    • Deliver GSUSA (Girl Scouts of the United States of America) initiatives and special projects
    • Must be flexible and receptive to change
    • Other duties as assigned

    Supervisory Responsibilities:


    The Membership Engagement Manager supervises volunteers in an assigned geographic area.


    Minimum Qualification Standards:


    • High school diploma required; Associate degree preferred and/or 4 years of relevant experience.
    • One to two years previous related experience
    • Must have own transportation and maintain a valid driver’s license and be able to travel to all 26 counties of the council.
    • Frequent travel is required.
    • Must have ability to work a flexible schedule to accommodate frequent evening and weekend work.


    Required, Specialized, or Technical Knowledge:


    • Advanced customer service skills, even in the trickiest situations. Commits to satisfying internal and external customers and takes responsibility to resolve customer complaints; responds to customer requests in a timely manner; elicits feedback from customers; creates strategies to help the organization serve customers more effectively; considers both short and long-term interests of the customer in making service decisions
    • Proven oral and written communication abilities with an emphasis on active listening and customer service skills; able to communicate effectively with a diverse group of customers, volunteers, and staff
    • Self-starter who can work independently and takes initiative; is flexible, adaptable, organized and has a strong attention to detail
    • Ability to view the council vs. individualized regions or federations to insure consistent opportunities and messaging.
    • Must subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA.


    Equipment, Machines and Software Used:
    Computer, network, cell phone, voice mail, copier, MiFi,
    Computer Software: Microsoft Office to include Word, Outlook, Excel, PowerPoint, Salesforce, Vendor-specific software, bulk email software, Eventbrite
    Safety Equipment: None required


    Physical and Mental Requirements:


    • Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, climb, balance, stoop, crouch, bend, or kneel, drive, and perform repetitive motions of the hands and/or wrists.


    • Close mental and heavy visual attention required to perform work dealing primarily with preparing and analyzing data and figures, using a computer terminal, and reading.


    Physical Exertion:


    Exerts up to 25 pounds of force occasionally, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects.


    Environmental Conditions:


    • Average 30% day-time travel to meetings, cultivation opportunities, and activities.
    • 50% of evening and weekend work conditions occur regularly throughout the membership year.
    • There is no substantial exposure to adverse environmental conditions except for weather-related travel conditions.


    Disclaimer
    :


    • All requirements are subject to modification to reasonably accommodate individuals with disabilities.
    • This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
    • The company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
    • This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

  • 23 Days Ago

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Director
  • Family Services of Chemung County, Inc
  • Elmira, NY FULL_TIME
  • Mission: The purpose of Family Services is to assist individuals, families and the community in meeting the complexities of daily living by fostering the ability to develop and maintain positive relat...
  • 4 Days Ago

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Director of Nursing
  • American Medical Associates
  • Ithaca, NY FULL_TIME
  • Director of Nursing needed for a Long Term Care Facility Apply Today!!!!!! Qualifications: · Must have NY Registered Nurse license · Must have previous experience as a Director of Nursing · Must have ...
  • 11 Days Ago

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Planning Director
  • Schuyler County New York
  • Watkins, NY FULL_TIME
  • LAST DATE TO FILE: Applications accepted until position is filled. SALARY: $79,940 - $89,933 commensurate with education and experience. Excellent benefit package which includes: NYS Retirement; Healt...
  • 11 Days Ago

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Director of Rehabilitation
  • Personal Healthcare Management LLC
  • Delhi, NY FULL_TIME
  • SOB: $5,000 We offer the Following: Premium Compensation Great Benefits Package Fun, Family-Like Team, and Atmosphere! Work in a Beautifully Remodeled Office Professional Growth & Stability Innovative...
  • 12 Days Ago

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Executive Director
  • The Center for Community Transportation
  • Ithaca, NY FULL_TIME
  • The Center for Community Transportation (CCT) in Ithaca, New York, is a nonprofit organization with a mission to enhance community access to transportation while reducing its negative environmental an...
  • 14 Days Ago

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0 Membership Director jobs found in Binghamton, NY area

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Customer Service Intern
  • BW Elliott Manufacturing Co, LLC
  • Binghamton, NY
  • We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Intern for the Summ...
  • 4/18/2024 12:00:00 AM

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FT Customer Support Advocate - Work From Home>
  • Brightwheel
  • Binghamton, NY
  • [Customer Service / Remote] - Anywhere in U.S. / $21.64 per hour / Medical, dental, and vision / PTO - As a Customer Sup...
  • 4/18/2024 12:00:00 AM

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FT Customer Service Agent - Work From Home>
  • Koala Health
  • Binghamton, NY
  • [Customer Support / Fully Remote] - Anywhere in U.S. / $18 per hour / M-F 7a-3p MT - As a Customer Service Agent you'll:...
  • 4/18/2024 12:00:00 AM

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PT Customer Support - Work From Home>
  • Yiftee
  • Binghamton, NY
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Rep you'll: Support ticke...
  • 4/16/2024 12:00:00 AM

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Dietician
  • Elderwood
  • Waverly, NY
  • Salary: $26 - $33.80 / Hourly Overview: Apply Here for Part-Time Dietician Opportunity! Elderwood at Waverly is seeking ...
  • 4/15/2024 12:00:00 AM

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Private Client Financial Advisor - Binghamton, NY
  • Citizens
  • Binghamton, NY
  • Description At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are c...
  • 4/15/2024 12:00:00 AM

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Customer Service Representative
  • SERVPRO of Broome County, Tompkins & Tioga Counties
  • Binghamton, NY
  • Job Description Job Description SERVPRO of Broome, Tompkins & Tioga Counties is currently looking for a Customer Service...
  • 4/14/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • TridentCare
  • Binghamton, NY
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 4/14/2024 12:00:00 AM

Binghamton /ˈbɪŋəmtən/ is a city in, and the county seat of, Broome County, New York, United States. It lies in the state's Southern Tier region near the Pennsylvania border, in a bowl-shaped valley at the confluence of the Susquehanna and Chenango Rivers. Binghamton is the principal city and cultural center of the Binghamton metropolitan area (also known as Greater Binghamton, or historically the Triple Cities), home to a quarter million people. The population of the city itself, according to the 2010 census, is 47,376. From the days of the railroad, Binghamton was a transportation crossroads...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Director jobs
$96,114 to $133,869
Binghamton, New York area prices
were up 1.5% from a year ago

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