Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
If the answer is yes to the above, this may be the opportunity for you!
Turnaround Management Association (TMA), a not-for-profit professional international association in downtown Chicago, is searching for an experienced Director of Membership. This individual would work closely with the Chief Executive Officer and leadership team in leading the organization's day-to-day membership operations and the membership team on membership development/retention strategy, data management and chapter relations. The person would possess a strong business acumen, leadership abilities and experience, project management experience, strong work ethic and problem-solving skills to help drive results.
Who is TMA?
Turnaround Management Association (TMA) (not-for-profit) is the most professionally diverse organization in the corporate restructuring, renewal, and corporate health space. We are a community of professionals who work with companies to improve performance, manage disruption, restructure, and work through insolvency, preserve equity, and drive significantly improved results. Established in 1988 and located in downtown Chicago on Wacker Drive, TMA has nearly 10,000 members in 54 chapters worldwide, including 35 North American chapters. Members include turnaround practitioners, attorneys, accountants, advisors, liquidators, consultants, as well as academic, government employees, and members of the judiciary. TMA provides members the opportunity to network and attend educational sessions to hone skills and expand their contacts. For more information about our organization please visit us at www.turnaround.org.
What Benefits do we offer?
What is the Opportunity?
Under the leadership of the CEO, the position is responsible for leading TMA's overall membership operations and strategy. More specifically they would be responsible for the following:
Job Location: Flexible hybrid work arrangement with a minimum of three days in the office (Tuesdays, Wednesdays and Thursdays).
TMA requires employees to be fully vaccinated for COVID-19 as defined by the CDC unless a religious or medical exemption is granted.
What qualifications are needed?
Turnaround Management Association is an Equal Opportunity Employer
For consideration, please submit a cover letter and resume by clicking on the apply button.
Key words: Senior Manager Membership, Senior Membership Engagement Manager, Director of Membership Engagement, Director of Membership Relations, Director of Membership Services, Associate Director of Membership, Membership Services Director, Director of Membership Development
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