Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Director of Membership
National Athletic Trainers’ Association
Metro Dallas Area (hybrid work environment)
The Moran Company is pleased to partner with the National Athletic Trainers’ Association to conduct a national search for the organization’s next Director of Membership.
Organization Background
The National Athletic Trainers’ Association (NATA) is the professional membership association for certified athletic trainers and others who support the athletic training profession. Founded in 1950, NATA represents more than 38,000 members worldwide today. The majority of certified athletic trainers choose to be members of NATA to support their profession and to receive a broad array of membership benefits. The NATA national office currently has more than 40 full-time staff members who work to support NATA’s mission.
Position Summary
The National Athletic Trainers’ Association (NATA) is seeking a strategic, creative member-centric professional to lead the membership function and team and to advance the association’s mission to represent, engage, and foster the continued growth and development of the athletic training profession and athletic trainers as unique health care providers.
The Director of Membership develops and implements analytics‐driven membership sales and business development strategies to drive revenue goals and outcomes. The position is responsible for overseeing all aspects of membership acquisition, engagement, retention, and business development for NATA. This role develops and implements strategies to attract new members, enhancing and promoting member benefits and services to address current and impending member needs, ensuring high levels of member satisfaction, and leading overall Business Development strategy to grow media sales and corporate sponsorship.
A member of the NATA leadership team, the Director of Membership serves as a key influencer between internal departments to lead initiatives that drive member satisfaction and outcomes. In addition, this position works closely with marketing and communication on messaging and campaign initiatives to achieve membership goals. The Director of Membership manages a team of 7, all of whom operate in a hybrid work environment. This position is expected to be located in the Dallas metropolitan area.
Responsibilities
Membership Acquisition
Membership Engagement and Retention
Database Management
Business Development
Collaboration and Leadership
Skills and Qualifications
Compensation and Benefits
The salary range for this position is $110,000 - $120,000 depending on qualifications and experience. Benefits include a full range of health insurance (medical, dental, vision, and prescription), pension plan, retirement contributions, disability insurance, life insurance, generous paid time off, and other benefits.
NATA is an Equal Opportunity Employer.
Application Process
The search for the National Athletic Trainers’ Association is being conducted by The Moran Company. To apply, submit a cover letter and resume to John Gravley, The Moran Company. The resume should be chronological and include all professional education and experience, dates of employment (month and year), position/title, and organization names.
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