Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a dynamic Membership Representative to join our team. The ideal candidate will be responsible for driving membership growth and retention through effective sales strategies and exceptional customer service. Openings available in Shippensburg, Chambersburg, and Frederick.
Responsibilities:
- Develop and implement sales strategies to attract new members and retain existing ones
- Build and maintain strong relationships with members through regular communication and account management
- Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring member satisfaction
Skills:
- Excellent customer service skills with the ability to address member needs effectively
- Financial Institution experience a plus.
Join us in this exciting opportunity to drive membership growth and provide exceptional service to our valued members.
Job Type: Full-time
Pay: $18.21 - $21.93 per hour
Expected hours: 40 per week
Benefits:
Compensation package:
Schedule:
Travel requirement:
Work Location: In person
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0 Membership Director jobs found in Harrisburg, PA area