Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
The National Association of Parliamentarians, a non-profit association located near the historic district of Independence, MO, is seeking a full-time Membership Coordinator. This position reports to the Executive Director and is responsible for ensuring NAP’s membership processes run smoothly and professionally. Excellent customer service, organizational, and computer skills are critical.
Provide excellent customer service on all programs and services membership and member programs and services.
QUALIFICATIONS
If you are a motivated, innovative professional who knows what it means to be member-focused, we want to hear from you! Join our team as the Membership Coordinator and play a key role in supporting our members and growing our association. We offer competitive compensation, an excellent benefits package, and opportunities for career growth. Send your resume and cover letter today!
ABOUT US
National Association of Parliamentarians (NAP) is a member association that provides educational and credentialing programs on parliamentary procedures and doing business as parliamentarians. Founded in 1930, the association is headquartered in Independence, MO, near the historic Independence Square.
Job Type: Full-time
Pay: $38,000.00 - $40,000.00 per year
Benefits:
Schedule:
Work Location: In person
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