Membership Director jobs in Paramus, NJ

Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Membership Specialist
  • UFC GYM RIVERDALE
  • Paramus, NJ FULL_TIME
  • The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting.
     
    ESSENTIAL DUTIES & RESPONSIBILITIES
     
    Lead Generation & Appointment Booking 
    • External marketing, promotions and prospecting. This is a daily activity and requires off site promotions including distributing passes, building relationships with local merchants and branding events to inform the community of UFC gym and services, ultimately resulting into leads. (A lead is a non-member’s name and contact information.)
    • Internal marketing and prospecting. This includes collecting leads at the point of enrollment and from the current member base through relationship building and referral tables.  These activities must translate into lead gathering. 
    • Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company. 
    • Ensure that appointments are booked to translate into enough guests and meet or exceed monthly guest goal set forth by the company.
     
    Guest Touring, Membership Presentations, & Personal Production 
    • Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym as detailed in the Membership Specialist Playbook. (These tours should translate into enrolling half of the guests that are seen on a membership (50% Closing) and enrolling with Personal Training (25%). 
    • Use the company approved presentation when presenting membership options to non-members. Ensure each new member meets a manager before completing the sales process and exiting the gym. Proper presentation and introductions to the manager should translate to 50% closing of guests. 
    • Ensure Personal Sales Room Financial goals are met or exceeded each month
    • New Member Sales Revenue (NMS), Point of Sales Personal Training Revenue (POS PT) and New Electronic Funds Transfer Sets (EFT).  
    • Ensure Sales Drivers are Held accountable to meeting or exceeding the required sales behaviors that will lead to delivering the Key Metrics set forth by management.
    • Ensure integrity of each sale by attaching supporting documents and signature (corporate approved specials, discounts, etc.) with each agreement. 
     
    Customer Service 
    • Follow up with members that have enrolled to ensure we are exceeding expectations.
    • Provide the highest level of customer service possible when communicating and interacting with guests. 
    • Assist in maintaining a clean and operational facility.
    • Accountable for saving members that are requesting to cancel their membership. If the Membership Specialist is unable to convince a member from canceling they must have any manager meet the member and sign off on the cancellation. 
     
    Miscellaneous 
    • Sales Schedule: Schedules are set a month in advance and given during the first week of each month and approved by the General Manager. All Membership Specialist must be available to work Weekends and Holidays. Requests for days off must be given in writing and exceptions can be made by the General Manager. 
    • Mandatory Meetings: Monthly “All Team Meeting” and “Daily Production Meetings” are mandatory. 
    • Uniform Policy: The Membership Specialist uniform consists of a UFC Gym Black Polo, Long Dress Slacks (Black, Blue or Khaki) or Jeans (Blue or Black) in good condition with no rips or holes. Dress shoes or Casual Dress Shoes must be worn in good condition. No athletic shoes allowed. Black jackets may be worn. No hoodies or sweatshirts. No hats or head wear. 
    • Timekeeping: Membership Specialists must record time worked while using the company check-in system. Membership Specialists must be in uniform and perform work activities when punched in. Specialists must also punch out for lunch with-in 5 hours and working off the clock in not permitted. In the event of a missed punch, the Membership Specialist must fill out the adjustment form and turn in to management.
     
     REQUIRED QUALIFICATIONS: 
     
    Knowledge, skills & abilities
    • In-depth knowledge of sales practices and techniques.
    • General understanding of Fitness Industry.
    • Ability to work with computers. 
    • Must have good interpersonal communication skills.
    • Excellent customer service skills
    • Independent, self-starter with strong organizational skills.
    • Must be a team player
     
    Minimum certifications/educational level:
    • High school degree or GED required.
    • Must complete company sales training and orientation program.
     
    Minimum experience:
    • 1-2 years sales experience preferred.
     
     
  • 16 Days Ago

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Membership Advisor
  • Crunch Fitness Fuchs Group
  • Midland, NJ FULL_TIME
  • Benefits: 401(k) Bonus based on performance Dental insurance Health insurance Vision insurance Crunch Fitness is looking for a Membership Advisor to join the team! Job Summary:The Membership Advisor w...
  • 4 Days Ago

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Membership Specialist
  • UFC GYM NEW CITY
  • New, NY FULL_TIME
  • The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. The Membership Specialist is res...
  • 22 Days Ago

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Welcome Center Associate-Membership
  • Metropolitan YMCA of the Oranges
  • HAMBURG, NJ PART_TIME
  • Under the direction of the Membership Director, the Welcome Center Associate is responsible for being the front line person of the Welcome Center for the branch. Primary responsibilities include greet...
  • 9 Days Ago

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Membership Sales Advisor
  • Crystal Springs Services
  • Hamburg, NJ FULL_TIME
  • The Membership Sales Advisors primary responsibility is to be passionate about Mineral Sports Club & Resort and all we have to offer. We have the ability to change a family’s lifestyle in so many ways...
  • 12 Days Ago

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Wellness Coach/Membership Associate
  • Osteostrong Paramus
  • Paramus, NJ PART_TIME
  • Job description Do you love helping people be active and healthy? Do you like to smile and to work with people of all ages? Do you have an interest in fitness training and coaching using cutting-edge ...
  • 2 Days Ago

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0 Membership Director jobs found in Paramus, NJ area

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Director of Accessibility Resources & Services, Sr. Staff Associate
  • SUNY Downstate Medical Center
  • Brooklyn, NY
  • The Department of Student Affairs at SUNY Downstate Health Sciences University is seeking a full-time Director of Access...
  • 4/19/2024 12:00:00 AM

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Associate Director, Client Services
  • Direct Agents
  • New York, NY
  • WHO WE ARE Direct Agents is an independent, future-focused performance marketing agency rooted in AI + Strategic Innovat...
  • 4/18/2024 12:00:00 AM

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Client Services Associate
  • TransPerfect
  • New York, NY
  • Who We Are Do you want to work for the global leader in the language services and technology industry? Are you intereste...
  • 4/17/2024 12:00:00 AM

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Expert Associate Director, Transactions & Integration
  • Boston Consulting Group
  • New York, NY
  • Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challeng...
  • 4/17/2024 12:00:00 AM

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Customer Service Representative Wholesale French
  • Crocs
  • New York, NY
  • **Customer Service Representative Wholesale French** at Crocs Hoofddorp **Everyone Comfortable in Their Own Shoes** *Cro...
  • 4/17/2024 12:00:00 AM

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Member Service Representative
  • YMCA of Honolulu
  • New York, NY
  • **Member Service Representative** Position: Member Service Representative Location: Windward Salary Range: $12.50 - $15....
  • 4/17/2024 12:00:00 AM

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Customer Service Representative
  • Lifemark Health Group
  • Bridgewater, NJ
  • ****Customer Service Representative** Lifemark Physiotherapy Bridgewater** **Bridgewater, NS** **Lifemark Physiotherapy ...
  • 4/17/2024 12:00:00 AM

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Membership Support Specialist
  • Custom Staffing
  • New York, NY
  • Job Description Job Description Our client, a professional association for CPA’s is seeking a Membership/Chapter Support...
  • 4/16/2024 12:00:00 AM

Paramus (/pəˈræməs/ pə-RAM-əs) is a borough in Bergen County, New Jersey, United States. As of the 2010 United States Census, the borough's population was 26,342.. A suburb of New York City, Paramus is located 15 to 20 miles (24 to 32 km) northwest of Midtown Manhattan and approximately 8 miles (13 km) west of Upper Manhattan. The Wall Street Journal characterized Paramus as "quintessentially suburban".[21] Paramus was incorporated as a borough by an act of the New Jersey Legislature on March 2, 1922, and ratified by a referendum held on April 4, 1922, that passed by a vote of 238 to 10.[22][2...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Director jobs
$114,858 to $159,976
Paramus, New Jersey area prices
were up 1.5% from a year ago

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