Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Summary Objective:
The Membership Manager is responsible for retaining current members and producing consistent monthly sales of new memberships to surpass all goals and expectations. Membership Managers must display, have knowledge of and participate in company services, programs, and products and must be knowledgeable of current industry trends and competitors. Membership Managers also should be prepared to serve as Manager on Duty when a GM or AGM is not on site and they may be responsible for overseeing a department in their home club.
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Job Classification & Compensation: Salaried, Non-Exempt.
Employee Benefits:
All US Fitness team members receive:
Additional Full Time Benefits:
Relocation: Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.
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