Membership Manager jobs in Kansas City, KS

Overview

Girl Scouts is the largest organization for girls in the world. Our mission is to build girls of courage, confidence, and character, who make the world a better place. Through activities in science and technology, business and economic literacy, and outdoor and environmental awareness, Girl Scouting provides girls with opportunities for fun and friendship, while fostering development of leadership skills and self-esteem. Girl Scouts of NE Kansas & NW Missouri is chartered by Girl Scouts of the USA and supports 16,000 girl members and 7,000 adult volunteers in its 47-county jurisdiction surrounding the Greater Kansas City, St. Joseph, and Topeka areas. For more information, visit Girl Scouts of NE Kansas & NW Missouri.

Job Summary

The Membership Recruitment Manager works to successfully communicate the mission of Girl Scouting in the local community to drive membership growth. Working as a representative of the organization, the Membership Recruitment Manager secures increased girl and adult volunteer membership leads to cultivate and convert to registered troop members. 

This is a remote position that requires regular in person meetings. Employee must reside within the Greater Kansas City Metropolitan area. To be successful in this position, working in the community including some evenings and weekends is required.

Responsibilities

• Conducts recruitment plan for girl and volunteer membership growth in designated geographic areas utilizing demographic data and membership statistics as needed.
• Supports external recruitment efforts by interacting with potential members and parents at community, school, and local events in a designated geographic area.
• Maintains adequate record keeping of leads gathered while attending local and community events.
• Pursues potential leads and converts to membership to achieve a set quota.
• Plans and executes Girl Scout recruitment events to grow membership that are aligned with the council’s recruitment plan and guidelines.
• Establishes the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching volunteers in assigned geographic areas.
• Works with Sr. Director of Membership to identify recruitment strategy based on time of year.
• Works year round to market Girl Scouting in assigned areas through local mediums and social media.
• Provides potential girl and adult members with a consistent and positive message about Girl Scouting and the available opportunities to participate.
• Acts as a brand ambassador for Girl Scouts within the community by using current and consistent brand language and messaging.
• Shares status and progress of work with supervisor.
• Attends local community festivals, school events (open house, registration, etc.), as well as other networking opportunities to gather potential member information to increase membership within the organization.
• Cultivates and builds collaborative relationships with community leaders and organizations to market Girl Scouting and develop delivery systems that address the needs of girls and the community.
• Optimizes use of technology to support customer service for volunteers.
• May perform other related duties as assigned.

Qualifications

Competencies and Areas of Expertise May Include: 

• Sales Ambition and Drive – understands the sales process and management of leads. Sets ambitious goals and energetically and confidently drives to achieve those goals. Recognizes opportunities to “close” and has demonstrated ability to ask for the business/customer transaction. 
• Oral and Written Communication abilities including public speaking- expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; has demonstrated ability to market the Girl Scout value proposition through a variety of communication venues including in person, phone, and online.  
• Self-management and assurance - assesses own skills and abilities and identifies areas for improvement; willingly accepts constructive feedback; seeks developmental opportunities; sets and achieves goals; works independently.
• Active Listening - ability to skillfully use a variety of questions and other active listening techniques to promote a robust discussion with members/customers and identify needs.
• Marketing Knowledge – has demonstrated knowledge of the basic principles of marketing (for example, market identification and segmentation, interpretation, and use of market data). 
• Interpersonal Relations - establishes rapport with others at all organizational levels; respects others; considers and responds to the needs, feelings, and capabilities of others; establishes and maintains an open dialogue with others.
• Customer Responsiveness - seeks and acknowledges the views and ideas from customers; identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement. 
• Volunteer Relations - understands the functions of volunteers; demonstrates flexibility to meet with volunteers; effectively delegates responsibility; recognizes volunteer accomplishments; works effectively with volunteers.
• Technical computer skills in Microsoft Office including Word, Excel, Outlook, customer relationship management systems, and social networking.

Education and Experience:

• Bachelor’s degree from an accredited college or university in a related field or equivalent experience
• Two - four years of progressively responsible related experience
• Any combination of education, training, and experience, which provides the required knowledge, skills, and abilities to perform the essential functions of the job
• Valid Driver License with an acceptable driving record
• Employment is dependent upon the results of a criminal background investigation.
• Bilingual – a plus, but not required

Girl Scouts Benefits: Full health benefits package, Benefits include flexible schedule, potential for bonus, mileage reimbursement, and supportive, positive work environment.

OMNI and our clients are Equal Opportunity Employers and seek diversity in candidates for employment. EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity.