Membership Manager manages an association or member organization's service operations to expand membership, deliver member satisfaction, and achieve strategic goals. Implements programs and initiatives to engage current members and recruit new ones. Being a Membership Manager follows service operational standards and policies to deliver efficient services to members. Utilizes web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Manager maintains a database or system using data collection processes, tools, and analysis to measure and report on member satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a director. The Membership Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Membership Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
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Let’s grow together, and become better together! We strive to be the best professionals in the fitness industry. We are a high energy team that will do anything we can to provide an incredible experience for our staff and members. The fitness industry is always changing, so our team's mindset is quick to adapt, grow, and succeed with whatever challenges may come our way. If you are someone who wants to grow professionally, is passionate about positively influencing others health, wants to build the Anytime Fitness brand, and wants to be a part of a team of fitness professionals, Anytime Fitness - MDS Fitness is the right place for you!
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Club Manager:
SUMMARY: The primary role of the Club Manager is to provide a world-class experience to all customers in the facility; this is done through an initial facility tour, sign up process and occasional coaching. The Club Manager needs to have customer service in the front of their mind to build relationships with their customers. This position is also responsible for building and maintaining financial profiles for all customers. This position calls for strong leadership skills, proficient social skills, and a commitment to growth.
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