Membership Manager jobs in Mcallen, TX

The iconic Caribe Hilton is looking for their next Site Inspection and Beach Club Membership Sales Manager to join their sales team. 

The Caribe Hilton is a property with a unique history. An expansive resort. 17 exotic acres filled with exhilarating activities and convenient amenities and it is also the first international Hilton hotel in the world. 

Shift Pattern: From Tuesday to Saturday | 9:00am to 6:00pm

Pay Rate: $32,000 yearly Hilton's competitive uncapped bonus structure

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

A Site and Beach Club Membership Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Constantly seeks for new potential Club members for the Hotel.

What will I be doing?

As Site and Beach Club Membership sales Manager, you will analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

Conduct site inspections and property tours with potential customers/visitors and customized their experience based on their needs, Site inspection include visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.  Potential client and visitors include and are not limited to meeting planners, travel advisors, fam trips, press trips and visits, and walk-ins among others.  Serve as the primary liaison between the sales team and the hotel/operations for all site inspection requests.   

Club Membership responsibilities, including new members, marketing, maintaining club member list update, e-mail blast update, promotions, flyers and other activities for the Club Membership. Coordinate, organize and create special event for Club Members. Attract and recruit new club members monthly, with an approximate goal to recruit 4-8 new members.

Assist in the operation of beach, pool, facilities area and staff management.  

As requested, write proposals and/or contracts to advise prospective groups for meeting space and/or banquet date, space and rate availability for group accommodations. Develop and quote prices for same.  

Qualify customer, either inquiry related or driven by solicitation, for strategic buying needs and uncover personal buying needs.

Responsibly represent the hotel through outside visits to potential customers, making proposals and other external sales presentations to prospective customers to solicit, explain, negotiate and close hotel sales.

Represent hotels in significant interactions dealing with customers relative to sales and operational questions, concerns, and issues.

Travel and engage in sales activities outside of the Hotels to meet with and entertain customers and prospective customers. 

Handle special requests for customers and sales managers while on property and check VIP reservation arrivals/amenity orders daily.

Work within current business strategies and recognizing potential opportunities.

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What are we looking for?

A Site Inspection and Beach Club Membership Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!