Membership Manager jobs in Miami, FL

Membership and Donor Relations Manager

MAJOR AREAS OF RESPONSIBILITY

● Develop and implement an annual membership/annual giving plan, meeting or exceeding annual revenue goals.

● Produces revenue reports and track progress toward annual revenue, member household, and retention and acquisition goals.

● Is responsible for the discovery, cultivation, solicitation, and stewardship of a portfolio of prospects and donors, with an emphasis on membership, Curator’s Circle, and corporate partners.

● Researches, identifies, and engages new prospects, drafting introductory meeting inquiries, follow up correspondence, and funding proposals.

● Maintains an active calendar of face-to-face cultivation and solicitation calls.

● Designs and launches compelling, innovative, and successful membership acquisition campaigns, and oversees annual Give Miami Day campaign.

● Devises and implements a comprehensive donor relations and stewardship plan to strengthen donor engagement and re-engage lapsed members.

● Builds meaningful relationships with donors and strategically progresses qualified members through the major gifts pipeline.

● Manages an efficient moves management system and pipeline for the Development Department in close collaboration with the Director of Development.

● Establishes and manages membership affinity groups.

● Actively solicits and closes gifts of up to $10,000.

● Maintains an attractive suite of benefits for individual and corporate members and ensures benefit fulfillment.

● Working closely with the Director of Development, manages member events, annual donor dinner, receptions, cultivation events, and other special projects.

● Produces high-quality correspondence, proposals, decks, printed materials, online content, and monthly membership e-blast.

● Ensures smooth administrative operations within the Development Department.

● Represents the museum at conferences, meetings, and events.

QUALIFICATIONS.

● Ability to thrive in a fast-paced environment, and in an atmosphere of continual growth

and rapid change.

● Demonstrated success in the discovery, cultivation, solicitation, and stewardship of individual and corporate donors.

● Imaginative, resourceful, and creative thinker, with the ability to turn ideas into actions and measurable results.

● Self-driven and takes initiative.

● A consummate professional with a strong work ethic.

● Extremely detail oriented.

● Exceptional communication and writing skills.

● Warm, friendly, outgoing demeanor with a natural ability to build relationships.

● Confidence and assertiveness in soliciting gifts over the phone and in person.

● Must have a deep appreciation for diversity and community-driven work.

● For special events, must be able to remain standing for several hours at a time. Position may require occasional lifting of 25 pounds or less.

REQUIREMENTS AND SKILLS

● A minimum of three years of experience in a front-line non-profit fundraising role, preferably in the arts.

● Knowledge of professional fundraising principles, practices, and procedures.

● Proven ability to build and maintain relationships with funders.

● Experience communicating with funders on the phone, via email, and in-person.

● Proficient in Microsoft Office Suite.

● Experience with donor databases/CRMs.

● Experience managing special events.

● Ability to learn new skills and tools quickly and proficiently.

DESIRED

● Experience working in an arts/cultural setting in South Florida.

● Familiarity with Adobe Acrobat, Mailchimp, and Altru CRM.

● Bilingual in Spanish and/or Haitian Creole.

This is a full-time, salaried position that requires limited early morning, late evening and weekend hours as necessary, especially during periods of high volume (Miami Art Week, exhibition openings, etc.). A level 2 background check will be required upon the offer of employment.

Reports to: Director of Development

Compensation: Salary starting at $55,000 annually, commensurate with experience and including an excellent benefits package.

To Apply: Please email a cover letter, resume, and three references to sryan@mocanomi.org with subject line “MEMBERSHIP AND DONOR RELATIONS MANAGER”. No phone calls please.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Fundraising: 1 year (Preferred)
• Marketing: 1 year (Preferred)

Ability to Relocate:

• North Miami, FL 33161: Relocate before starting work (Required)

Work Location: In person