Membership Manager jobs in San Antonio, TX

Membership Manager manages an association or member organization's service operations to expand membership, deliver member satisfaction, and achieve strategic goals. Implements programs and initiatives to engage current members and recruit new ones. Being a Membership Manager follows service operational standards and policies to deliver efficient services to members. Utilizes web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Manager maintains a database or system using data collection processes, tools, and analysis to measure and report on member satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a director. The Membership Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Membership Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Membership Manager
  • San Antonio Botanical Garden
  • San Antonio, TX FULL_TIME
  • Position Description: SUMMARY OF RESPONSIBILITIES
    Focusing on audience engagement and one of the key revenue sources for the Garden; this position will focus on shaping the membership program with various ticket offerings for individuals, businesses and corporations. This position directs the strategies and implementation of a comprehensive multi-channel membership program focused on growth of new members, retention of current members, re-enrolling lapsed members, upgrading of membership categories, and feeding the pipeline for a variety of donor opportunities. This position will work closely with a variety of Garden departments, specifically guest services, the events team, and other members of the development team; along with Garden volunteers to strengthen member engagement and move them along the continuum of giving.
    Essential Duties and Responsibilities

    Specifically, the Membership Manager will:
    Design and implement a comprehensive membership program that supports new and existing membership initiatives for the acquisition of new members, the renewal of current members, and the return of lapsed members.

    Implement best strategies in stewardship, renewal and upgrading of current members, acquiring new members, and visitor conversion.

    Design and implement new corporate member strategies and follow up with appropriate correspondence including welcome packages and renewals.

    Design and implement membership events, including exhibition openings, Garden programs, and members-only events.

    Evaluate the effectiveness of current membership program services, benefits, and policies, relating to retention and acquisition of members on a regular basis. Recommend, design, and implement changes to improve effectiveness and efficiency.

    Write and refresh member renewal letters, acknowledgements, and welcome series regularly.

    Write and prepare content for appeals, renewals, welcome packages, and regular member communications.

    Some evenings and weekends are required. Collaboration

    Work with marketing staff to appropriately create and integrate membership messaging in publications, website, and collateral materials. Implement promotions, partnerships, and communications that promote membership experience and enhance visitor conversion.

    Assist with Member Events and customer facing on-site Membership promotion, and assist members with questions via email, phone, and in person, including, digital membership cards, selling tickets to events, and finding solutions to communication issues.

    Work with the volunteer coordinator to train and schedule volunteers for member sales during major events and busy weekends.

    Work closely with Development team to identify and upgrade general members to higher levels of annual giving.

    Generate reports to measure results of campaigns, and overall membership retention and growth. Monitor progress towards revenue goal and provide reports for senior leadership.

    Measure and track membership progress weekly and report to the Development Officer of Individual Giving.

    Membership Manager is responsible for overseeing the Membership Coordinator

    Prepare and monitor membership revenue and expense budgets.
    Assist with gift and acknowledgement processes when volume of membership gifts requires it.
    Undertake other duties as assigned by department staff. STATUS AND SCOPE
    The Membership Manager is the primary representative of the Gardens membership program. This position will work closely with volunteers, the Membership Coordinator, the Development Officer of Individual Giving, and Events team to strengthen member engagement and move donors along the continuum of giving. The Membership Manager must enjoy working with the public and is expected to provide excellent customer service to all members. This creative individual will design innovative initiatives for members and is expected to work some evenings and weekends. The Membership Manager will have
    demonstrated leadership skills with exemplary customer service, diplomacy, a positive attitude, flexibility, conscientiousness, integrity, and energy to work effectively with highly motivated volunteers and staff to significantly increase San Antonio Botanical Garden member households.
    QUALIFICATIONS
    Education: A four-year college degree.
    Experience: A well rounded nonprofit professional with 3-5 years of comprehensive membership experience, a sales background, or a skilled fundraising professional with strong donor acquisition and retention experience.

    Knowledge, Skills and Abilities:
    Must embody the Gardens core values: Conservation, Education, Inclusion, Innovation, and Stewardship.

    A professional who understands how a strong membership program is an integral part of an organizations culture of philanthropy.

    Strong organizational skills, self-motivation, a sense of urgency, and attention to detail.

    Creativity in reaching potential members and connecting with existing members.

    Experience working in donor databases; experience in Altru is preferred.

    Experience working with mail-houses, the bulk mail unit as well as printers and graphic designers.

    Ability to work alone or with groups of diverse individuals with varying ideas and personalities.

    Extraordinary communication skills, written and verbal, and the ability to advocate for connecting people to the plant world through experience, education, and research.

    Strategic thinking and creative approaches to problem-solving, linked to practical and effective implementation.

    A strong work ethic, ability to maintain and model high personal, ethical and professional standards, as well as an outgoing and positive personality. A sense of humor and perspective. CONFIDENTIALITY
    The Membership Manager will be privy to confidential information and must ensure that information is dealt with in the strictest of confidence and discretion.

    COMPENSATION
    Compensation will be commensurate with the qualifications and experience of the individual.

    Job descriptions are guidelines that attempt to characterize major duties and responsibilities of employees and are subject to change as needs and programs change. At the San Antonio Botanical Garden, they are considered neither inclusive nor exclusive.

    The San Antonio Botanical Garden is an Equal Opportunity Employer
  • 1 Month Ago

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Sales and Training Manager - Membership
  • Sam's Club
  • SAN ANTONIO, TX OTHER
  • Position Summary...Membership Representative Are you someone that thrives in fast-paced environments, and has a strong sales background? Our Membership Representative is a salaried role for Sam’s Club...
  • 18 Days Ago

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Membership Services Manager
  • Safari Club International
  • San Antonio, TX FULL_TIME
  • Position: Membership Services Manager Hours: Mon – Fri, 8am – 5pm in office (remote work not available) Location: San Antonio, TX; some travel required Department: Membership and Chapter Services Who ...
  • 1 Day Ago

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Fitness Membership Sales Assistant Manager (PT)
  • HOTWORX
  • San Antonio, TX PART_TIME
  • Assistant Manager (Infrared Fitness Studio)HOTWORX Bandera/1604 - Fitness Membership Sales Assistant Manager. HOTWORX - 24-Hour Infrared Fitness Studio offers the first ever implementation of 3-dimens...
  • 14 Days Ago

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Membership Officer
  • McNay Art Museum
  • San Antonio, TX FULL_TIME
  • MEMBERSHIP OFFICER SALARY RANGE $49,000 - $52,000 Position Overview Manages the McNay’s membership program, including all individual membership levels, business, and education membership programs. Res...
  • 16 Days Ago

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Membership Director
  • LA Fitness
  • San Antonio, TX FULL_TIME
  • We’ve often said that we look for HEAT (Honest, Enthusiastic, Achievement-oriented, Team players). People who are passionate about fitness, competitive, self-starters, and demonstrate an entrepreneuri...
  • 19 Days Ago

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0 Membership Manager jobs found in San Antonio, TX area

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Directory Services System Administrator
  • GovCIO
  • San Antonio, TX
  • Overview GovCIO is currently hiring for a Directory Services Systems Administrator to provide extensive Active Directory...
  • 4/24/2024 12:00:00 AM

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Patient Service Rep Full Time Days Camp Bullis Clinic HealthLink
  • Tenet Health
  • San Antonio, TX
  • Job Description Up to $4,000 Sign-On bonus based on experience Summary The Patient Service Representative is responsible...
  • 4/24/2024 12:00:00 AM

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Patient Service Rep Full Time Days Wiseman Clinic HealthLink
  • Tenet Health
  • San Antonio, TX
  • Job Description Up to 4,000 Sign-On bonus based on experience Summary Responsible for administrative duties and front of...
  • 4/24/2024 12:00:00 AM

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Customer Service Coordinator
  • USAA
  • San Antonio, TX
  • Why USAA? Lets do something that really matters. We have an important mission: serving the members of the military commu...
  • 4/24/2024 12:00:00 AM

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Event Manager
  • San Antonio Report
  • San Antonio, TX
  • WHO WE ARE A trailblazer in the nonprofit news sector, The San Antonio Report is an independent, local,digital news orga...
  • 4/22/2024 12:00:00 AM

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Rooms Attendant
  • Schulte Companies
  • San Antonio, TX
  • Job Description Schulte Hospitality Group is seeking a dynamic, service-oriented Room Attendant to join our team! SHG is...
  • 4/22/2024 12:00:00 AM

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Director of Nursing-Assisted Living
  • Brookdale Senior Living
  • San Antonio, TX
  • Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity About the Director of Nursing P...
  • 4/22/2024 12:00:00 AM

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Event Manager
  • San Antonio Report
  • San Antonio, TX
  • WHO WE ARE A trailblazer in the nonprofit news sector, The San Antonio Report is an independent, local,digital news orga...
  • 4/21/2024 12:00:00 AM

San Antonio (/ˌsæn ænˈtoʊnioʊ/; from Spanish, "Saint Anthony"), officially the City of San Antonio, is the seventh-most populous city in the United States, and the second-most populous city in both Texas and the Southern United States, with more than 1.5 million residents. Founded as a Spanish mission and colonial outpost in 1718, the city became the first chartered civil settlement in present-day Texas in 1731. The area was still part of the Spanish Empire, and later of the Mexican Republic. Today it is the state's oldest municipality. The city's deep history is contrasted with its rapid rec...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Manager jobs
$66,069 to $88,516
San Antonio, Texas area prices
were up 1.2% from a year ago

Membership Manager in Gastonia, NC
You can then assign the role to a user and they will be able to manage your Paid Memberships Pro settings, but nothing else.
December 28, 2019
Membership Manager in Beaumont, TX
But now, his membership management software cuts out nearly all these steps.
December 24, 2019
Membership Manager in Santa Ana, CA
Duties will include the development, maintenance and implementation of an accurate CRM system, all membership administration processes from new member applications to monthly subscription renewals to interrogating membership data and reporting.
December 11, 2019