Membership Manager jobs in San Bernardino, CA

Responsibilities:

- Conduct technical sales of membership packages to potential customers

- Utilize effective sales techniques to promote and sell memberships

- Provide excellent customer service and address customer inquiries and concerns

- Maintain accurate records of sales and customer interactions

- Collaborate with team members to meet sales targets and goals

Experience:

- Previous experience in sales, particularly in membership sales, is preferred

- Strong communication skills in English, both verbal and written

- Excellent time management and organizational skills

StretchLab is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and our brand! Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary flexologist ™ training ensures that their client’s receive a world class stretching session. POSITION: The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required. REQUIREMENTS:

Excellent sales, communication, and customer service skills required

Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail

Ability to learn and use the Club Ready software system

Ability to stand or sit for up to 8 hours throughout the workday

Must have excellent communication skills via in person, phone and email

Must be able to work under pressure and meet tight deadlines

Must have proficient computer skills RESPONSIBILITIES:

Assist the General Manager with the sales process of lead generation, follow up, and close

Book and confirm intro classes

Manage the front desk to greet and check-in clients and prospects when they enter the studio

Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants

Emphasize and enforce objectives of the club as a fitness and wellness provider

Present available services to current or prospective members

Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes

Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club

Ensure studio is clean and tidy

Other duties as assigned COMPENSATION & PERKS:

Competitive compensation based on experience

Free or discounted memberships

Commission paid on sales

Opportunity for bonus based on performance.

Huge opportunities for growth within the studios, including additional sales and management opportunities

Job Types: Full-time, Part-time

Pay: From $16.50 per hour

Expected hours: 15 – 25 per week

Benefits:

• Employee discount
• Flexible schedule

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person