Membership Manager jobs in Topeka, KS

Position Summary: Under the direct supervision of the Executive Director, this position is essential in recruiting, enrolling, managing, and retaining KAC memberships, including individual county, affiliate and associate organizations, individuals, and some public enterprises. Key duties focus on processing membership records, database management, reporting, membership communication, data research, conducting surveys, creating membership directories, targeted educational outreach, assisting with conference execution, and more.

This position will also serve as primary coordinator for the KAC Governing Board meetings and activities. This position will provide general administrative support to the KAC Governing Board and Executive Director and will assist other departments as needed.

Responsibilities:

• Serve as primary administrator for the YourMembership membership management software.
• Responsible for data processing for new and renewing memberships.
• Coordinate and facilitate new membership correspondence.
• Work with office staff on membership dues statements.
• Maintain association membership records.
• Maintain the Service Awards program for member counties.
• Oversee the voting delegate process before and during the business meeting at the KAC Annual Conference.
• Promote membership benefits to interested external stakeholders as well as current association members.
• Partner with the National Association of Counties when necessary.
• Coordinate affiliate and associate information and group sites within the YourMembership database.
• Provide content material for KAC publications when required.
• Manages monthly KAC Governing Board meetings including meal planning and recording minutes.
• Maintain Governing Board roster and service tracker.
• Assist other departments as needed and other duties as assigned.

Preferred Qualifications:

• Proficient computer skills, including Microsoft Office, Zoom, Adobe, Canva, etc.
• Excellent verbal and written communication skills.
• Strong office operations and procedures.
• Experience with database software.
• Strong customer service background with high emotional intelligence.
• Ability to multi-task, organize and prioritize work, exercise independent judgment, seek guidance when appropriate.
• Takes initiative and exercises confidentiality.
• Must be flexible and enjoy the administrative challenges of supporting a small office of diverse people and programs.
• Prepare, proofread, and print routine correspondence, labels, and other written material.
• The ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure.
• Must be organized and task driven with minimal supervision.

Work Environment:

This job operates in a professional office environment. Office policies allow for limited remote work with prior approval. This role routinely uses standard office equipment such as computers, phones, photocopiers, and multi-media A/V equipment.

Physical Demands:

This is largely a sedentary role, but some physical activity is necessary due to conference and event preparation and participation. This requires the ability to lift and carry supplies, particularly during conferences. Similar lifting requirements will be necessary during other KAC events.

Position Type and Expected Hours of Work:

Full Time

Travel Expectations:

There are occasional travel requirements for this position with some overnight obligations. During the KAC Annual Conference, all employees must be available for the entirety of the conference. This is typically a four-day event, though there may be other times when travel with a hotel stay will be necessary.

Preferred Education or Experience:

A bachelor’s degree or equivalent from a college or university or at least seven years of related experience; or equivalent combination of education and experience.

Salary and Compensation:

We offer competitive compensation with full dental and health care coverage. KPERS retirement plan. A monthly cell phone stipend. Travel expenses plus mileage reimbursement at the State of Kansas rate for all business authorized travel. Salary commensurate with experience. Salary range: $45,000 - $62,000.

How to Apply:

To apply, qualified candidates should email a cover letter, resume, and three references to Bruce Chladny, Executive Director, at Chladny@kansascounties.org. A review of applications will begin April 26, 2024 - - the position will remain open until filled.

Job Type: Full-time

Pay: $45,000.00 - $62,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• Topeka, KS 66612 (Preferred)

Ability to Relocate:

• Topeka, KS 66612: Relocate before starting work (Required)

Work Location: Hybrid remote in Topeka, KS 66612