Membership Manager manages an association or member organization's service operations to expand membership, deliver member satisfaction, and achieve strategic goals. Implements programs and initiatives to engage current members and recruit new ones. Being a Membership Manager follows service operational standards and policies to deliver efficient services to members. Utilizes web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Manager maintains a database or system using data collection processes, tools, and analysis to measure and report on member satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a director. The Membership Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Membership Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
JOB DESCRIPTION
Position: Manager
Reports To: Above Restaurant Leader
Job Purpose: Manager or Multi- Unit Manager is responsible for leading the overall operations of the restaurant, including recruiting, hiring, management development, managing budgets and ensuring the restaurants are delivering great guest service and executing Brand standards and procedures in the restaurants.
Job Responsibilities:
Identify and support systems to control costs and maintain budgets
Ensure tools and systems are in place to roll out new products, systems and processes
Provide coaching and feedback to Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs
Monitor & follow up on training progress
Qualifications:
• Has a strong sense of genuine, heartfelt hospitality
• Ability to work long shifts, with extensive standing/walking
• Ability to consistently lift or carry up to 25lbs
• Excellent verbal and written communication skills
• Previous experience as a Restaurant Manager
This is a Franchise Position
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