Membership Manager manages an association or member organization's service operations to expand membership, deliver member satisfaction, and achieve strategic goals. Implements programs and initiatives to engage current members and recruit new ones. Being a Membership Manager follows service operational standards and policies to deliver efficient services to members. Utilizes web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Manager maintains a database or system using data collection processes, tools, and analysis to measure and report on member satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a director. The Membership Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Membership Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Do you love community building? Are you highly organized and love to check things off your to-do list? City Cast, the fast-growing 13-city network of daily local podcasts and newsletters, is hiring a Membership Manager to run day-to-day operations of our new membership program. Our ideal candidate is passionate about building community, is an effective relationship manager, and is a resourceful problem-solver excited by the prospect of working at a startup. They are also an excellent project manager who is at once creative and attentive to detail.
Application Deadline: Monday, May 6th
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This position is full-time and remote, with excellent benefits. The Membership Manager will report to the Chief Operating Officer and work collaboratively with the Chief Revenue Officer and Chief Creative Officer. The salary range is $65,000-$80,000, depending on experience. City Cast is an equal opportunity employer committed to excellence through diversity, which involves attracting talented people from diverse backgrounds and traditions. Read about our mission and core values here. We encourage everyone to apply.
About City Cast: We're a network of one-of-a-kind, daily local news podcasts in cities around the country, accompanied by a daily email newsletter and website that keeps you in the know about what's happening in your community. Currently available in Chicago, Denver, Houston, Salt Lake, Pittsburgh, Las Vegas, DC, Philly, Boise, Portland, Madison - and in other cities soon, City Cast is the smartest, easiest way to connect with the place you live and love.
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