Company:
Ellie Mental Health
Position:
Director of Outpatient Mental Health
Location:
Santa Clara/Campbell, California
Take Charge of your Career: Lead an Outpatient Mental Health Clinic with unparalleled flexibility of private practice coupled with the unwavering security and support of a larger organization. Join our extraordinary team at Ellie Mental Health Services - Santa Clara County, where we fuse creativity and compassion to transform lives, incorporate humor and acceptance to help people heal, and are determined to redefine the mental health industry.
About the Role:
As a Clinic Director at Ellie Mental Health, a locally owned outpatient mental health clinic, you will have the autonomy to manage the business without any personal investment or up-front cost. Step into exquisitely designed offices that embody our brand's commitment to revolutionizing the mental health space, guided by our core values. As an accomplished clinical leader, you will discover a unique opportunity to strike a balance between administrative oversight and your passion for patient care at Ellie Mental Health Services. We strongly believe in fostering a supportive work environment that motivates our therapists to thrive within a collaborative and community-style setting. Your role as a clinical leader will encompass guiding and mentoring our talented team, ensuring exceptional patient outcomes, and driving the overall success of our organization.
The Clinic Director will be highly compensated (salary, commissions, and bonuses!) for operating a clinic composed of approximately 10-12 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; marketing clinical services; and building community partnerships. You will also maintain a reasonable client caseload. At Ellie, we place utmost value on the continuous professional development of our employees and are dedicated to offering an abundance of resources to fuel their growth. Our comprehensive offerings include access to our extensive CEU library, equipping individuals with a wealth of knowledge, and a proprietary matching tool to pair clients with their ideal clinician, fostering profound connections and amplifying therapeutic outcomes.
What You’ll Do
Hiring, Training, and Staff Management
- Oversee the hiring process for all clinicians
- Provide all training for clinic new hires
- Assess ongoing development and training needs and conduct ongoing training as needed
- Hold staff compassionately accountable for meeting performance expectations
- Manage staff performance, including implementing performance coaching
Supervision and Consultation
- Oversee peer consultation groups to ensure clinical excellence and align with best practices
- Provide clinical oversight to the clinic’s mental health practitioners and professionals, including supervising pre-licensed providers
- Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation
Client Care
- Maintain a part-time clinical caseload of ten to fifteen sessions per week
- Evaluate mental health diagnosis; create and implement a treatment plan; and complete ongoing documentation, including further diagnosis, treatment plan reviews, and case notes
- Utilize creativity in interventions to help clients achieve and exceed goals
- Prepare and submit individual documentation for each session
- Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed, while adhering to HIPAA
- Provide timely responses to concerns raised by clients or clinicians
Clinic Leadership
- Identify opportunities to improve client care, quality, effectiveness and implement changes in collaboration with the franchise owner
- Collaborate with the franchise owner and Ellie Corporate Team to implement all required policies and procedures
- Spearhead the clinic’s community outreach and engagement efforts
What You Need to Succeed
- Master’s Degree or higher education in a mental health discipline
- Independently licensed with a California-issued clinical practice license (e.g., LCSW, LMFT, LPCC)
- Enthusiasm for building a practice and the grit, determination and “can-do” attitude required to excel in a start-up environment
- Passion for leading teams of high-performing clinicians and bringing world-class care to our local community
- Strong working knowledge of state requirements regulating mental health practice
- Excellent verbal and written communication skills, interpersonal and client service skills, organizational skills, and attention to detail
- Working understanding of human resource principles, practices, and procedures
- Excellent time management skills with a proven ability to achieving goals
- Adept at learning and navigating Electronic Health Record systems (e.g., Valant)
- Experience working with commercial insurance and government payors is a plus
Compensation & Benefits
- $110,000 - $145,000 annual compensation (comprised of salary, commission, and performance bonus) with an upside of $200,000 over next two years
- Medical, dental, vision, and life insurance
- 11 days off for annual holidays - you choose the days to observe
- Access to Ellie’s CEU library at no cost
- Paid License Renewal
- Paid Time Off
- Flexible, hybrid work environment - you manage your workday
Our Company
About Ellie Mental Health Ellie Mental Health was proudly founded in 2015 by Erin Pash, LMFT, and Kyle Keller, LICSW, on the principle of destigmatizing mental health. After opening several Ellie clinics in Minneapolis, Erin and Kyle wanted to bring their vision of expanding access to quality mental health care to communities nationwide. To do this, they began using a franchise model to grow the number of Ellie locations throughout the United States. Ellie now serves California communities through locally owned and operated franchise locations. Ellie's goal is to fill the gap and find innovative ways to break down barriers in the mental health industry. Ellie strives to keep the administrative aspects of providing care to the absolute minimum, so therapists have more time to focus on what they love - serving clients!
Flexible work from home options available.