Mental Health Technician jobs in York, PA

Overview:

To provide representative payee services to adult Social Security (SSA/SSI) beneficiaries living with severe and persistent mental illness and/or co-occurring developmental disabilities. Representative payee caseloads range from 70-75 beneficiaries (i.e, clients).

Duties/Responsibilities:

* Determine a client's basic monthly needs and how best to address them base on their income and abilities to self-budget.

* Assist clients with developing a budget and counsel clients on ways to stay within the budget.

* Meet individually with clients to determine weekly/monthly spending requests, discuss changes in bills, assist with utility hook-ups, etc.

* Closely monitor all assigned cases and maintain appropriate, accurate electronic and paper records of deposits, payments, and other transactions.

* Coordinate with others (such as county case managers, housing staff, counselors, etc.) who are assisting the client on issues related to client finances or client behavior related to finances.

* Collaborate with county case managers and work to promote the Representative Payee Program county-wide.

* Utilize the phone to exchange information and do problem solving with clients and behavioral health providers. Return phone calls promptly.

* Utilize de-escalation skills and techniques with clients who are angry or threatening (training will be provided).

* Provide timely notification to Social Security Administration if a client experiences any changes in circumstances, such as address change, change in employment, etc.

* Provide, as needed, a client's transaction history from RPM (Representative Payee Manager) software.

* Maintain strict confidentiality concerning both program applicants and accepted clients while carrying out all duties.

* Complete the annual Representative Payee Report for each client, listing client funds received and funds spent.

* Participate in Social Security audits of representative payee activities/services.

* Maintain a courteous and professional tone and manner with clients and providers in all communications.

*Participate actively in on-going professional growth and development; maintain professional behavior and participate in supervisory meetings.

* Perform other duties as assigned.

Qualifications, Education, Skills, and Abilities:

* 4-year degree in related field preferred

* Familiarity with Social Security processes

* Extremely detailed oriented, punctual, financially literate, and possessing superior interpersonal skills.

* Strong written and oral communication skills.

* Exceptional organizational skills.

* Able to problem solve using analytical skills, creativity, and logical thinking to reach a solution.

* Proficient in Microsoft Office and other common desktop applications.

* Familiar with mental health, substance abuse and dual diagnosis issues and dynamics.

* Ability to collaborate with others.

* Able to meet all documentation requirements.

Starting wage & Benefits:

* Hourly, non-exempt starting rate: $17.00/hour

* Full-time benefits included (health, dental, vision and life), monthly premiums are paid by employer. Retirement plan options available with tenure.

* Over 10 paid holidays

* Paid vacation & sick time

*Paid mental wellness days

* Employer-paid monthly passes for parking lot located right next to office in the city.

Hours & Location:

40 hr/wk position with Mental Health America of York-Adams in the York office.

Monday-Friday, 8:00 am - 4:30 pm.

Job Type: Full-time

Salary: $17.00 /hour DOE

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person