Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Job Summary:
We are seeking an experienced and motivated Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients. You will serve as the main point of contact, ensuring client satisfaction, and driving revenue growth.
Qualifications:
Responsibilities:
We are looking for a self-driven and results-oriented individual who thrives in a fast-paced environment. If you possess exceptional interpersonal skills and have a proven track record in account management, we would love to hear from you. Join our team and contribute to the success and growth of our organization.
Clear All
0 Merchant Card Customer Service Manager jobs found in Detroit, MI area