Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Join the West Quality KFC/TACO BELL family and find a great career. This is a place where great people work together. At West Quality KFC/TACO BELL we realize the importance of every employee and the role they play in running a successful restaurant. We also want every employee to be successful and happy in their work.
The hourly Shift Manager plays a key role in the daily operations of the restaurant. They are accountable for directing the restaurant team and ensuring compliance with company standards in all areas of daily operation. This includes but is not limited to; food safety standards, training and motivating the restaurant team, leading the restaurant team in delivering great guest service, taking the lead in guest relations, product preparation, inventory management, execution of cash policy, ensuring that the highest quality products and guest service are delivered to each guest, and other duties as required or assigned.
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0 Merchant Card Customer Service Manager jobs found in Gulfport, MS area