Merchant Card Customer Service Manager jobs in New Britain, CT

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Merchant Services Outside Sales Account Manager
  • Betterpay LLC
  • Middletown, CT PART_TIME,FULL_TIME
  • About Us

    Betterpay, LLC is a leading provider of Merchant Acquiring and Payments Solution. Our main processing partner is Paysafe.

    Betterpay is a Registered Independent Sales Organization registered with Visa and MasterCard, through our sponsoring Bank, Citizens Bank. Our headquarters are in New York City with additional offices in Los Angeles and Wellington, Florida.

    Betterpay was created on the principle that all merchants, regardless of their size, deserve better tools and payment solutions to maximize their profits and growth. We believe their business’s basic need to accept card payments from their customers should not distract them from running their company and come with great support at a fair deal.

    About the Position

    At BetterPay, our goal is to make the life of business owners simpler. We achieve this by providing our customers with solutions that save them time and money. Our products and services, backed by in-house support, include card processing, point-of-sale systems, payroll, and sales-building tools.

    We are excited to expand our growing team.

    BetterPay is seeking a Sales Representative who is a natural hunter of sales and who has direct experience selling merchant services. The ideal candidate thrives under pressure to meet sales goals and has a desire to exceed them, maximizing their earning potential (uncapped).

    This role is a 1099 position with upfront signing bonuses and a high residual split.

    Responsibilities

    • Have a clear understanding of all BetterPay products and services.
    • Present BetterPay value propositions competently.
    • Self-generate leads in the business community, including Chambers of Commerce, local associations, merchant groups, community banks, and business owners.
    • Enter activity into CRM to stay organized and assist leadership win developing accurate metrics.
    • Manage prospect and opportunity pipelines through consistent funnel management.
    • Continue sales development by attending regularly scheduled sales and product sessions.
    • Ability to work in a cooperative and supportive manner with the executive leadership team.
    • Receive coaching and feedback and demonstrate a willingness to implement recommendations into the sales process.

    Requirements

    • A minimum of 2 years' experience in selling Merchant Services ** Required**
    • Self-motivated with a proven track record of success
    • B2B sales experience
    • Excellent verbal and written communication skills
    • A strong personal and professional network with an active, robust pipeline of business owners and referral partners
    • Excellent business acumen
    • Takes on personal accountability for establishing and achieving prospecting and sales goals.
    • Work with integrity, a positive attitude, and being a team player at all times while driving to leave a mark in the industry.
    • Ability to thrive under pressure.
    • A driving need to succeed.
    • Valid Driver’s License with reliable, insured vehicle.
    • Proficiency in MS Office applications, e.g., Word, Excel, PowerPoint, and Outlook

    Benefits

    • Lifetime Residual Income.
    • Signing Bonuses per account.
    • Remote Work
    • A transparent and collaborative environment
    • Residuals are paid monthly based on profits earned from the previous month. Up to 70% residual split.
    • Upfront bonuses for each new account are paid weekly based on accounts boarded and processing.
    • Earn commissions on Equipment Purchases, Cash Advances, and on Set-up fees.
    • WE DO NOT HAVE MINIMUM PRODUCTION REQUIREMENTS.
    • WE PAY 100% OF THE PROFITS ON EQUIPMENT PROFITS AND LEASES.
    • You will earn, based on your production.

    BetterPay is an Equal Opportunity Employer. BetterPay does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

    In other words: Be Better! And we are! Our commitment to our merchants.

    Job Types: Full-time, Part-time

    Benefits:

    • Flexible schedule

    Experience level:

    • 1 year
    • 3 years

    Shift:

    • 8 hour shift
    • Day shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Experience:

    • Marchant Services Sales: 2 years (Preferred)
    • Self-Prospecting B2B Sales: 2 years (Preferred)
    • Account Management: 2 years (Preferred)

    Work Location: In person

  • 4 Days Ago

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Merchant Services Outside Sales Account Manager
  • Betterpay LLC
  • Waterbury, CT PART_TIME,FULL_TIME
  • About UsBetterpay, LLC is a leading provider of Merchant Acquiring and Payments Solution. Our main processing partner is Paysafe.Betterpay is a Registered Independent Sales Organization registered wit...
  • 5 Days Ago

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GC Retail Customer Service Manager Store 525
  • GUITAR CENTER
  • Southington, CT FULL_TIME
  • Why Guitar Center? Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your...
  • 3 Days Ago

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Customer service
  • Dave Andes, Allstate
  • Bristol, CT FULL_TIME
  • Benefits : Bonus based on performance Flexible schedule Training & development Wellness resources Paid time off Benefits / Perks Competitive Pay Professional Development Job Description The Customer S...
  • 1 Month Ago

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Customer Service Manager - State Farm Agent Team Member
  • Amie Chasse - State Farm Agent
  • Bristol, CT FULL_TIME
  • Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energet...
  • 16 Days Ago

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Automotive Store Manager
  • Full Service Automotive
  • Bristol, CT FULL_TIME
  • If you are a person that is competitive and enjoys sales, customer service, and a fast paced automotive environment, then this is the position for you! We offer a fantastic base salary and significant...
  • 7 Days Ago

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0 Merchant Card Customer Service Manager jobs found in New Britain, CT area

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Customer Experience Manager (Personal Insurance)
  • Travelers Companies, Inc.
  • Hartford, CT
  • Customer Experience Manager (Personal Insurance) Travelers Careers You are here: / Customer Experience Manager (Personal...
  • 3/28/2024 12:00:00 AM

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Energy Efficiency Consultant, Large C&I (Hybrid)
  • Eversource Energy
  • Berlin, CT
  • If you're passionate about sustainability and innovation, join a team of professionals connected and motivated by this c...
  • 3/28/2024 12:00:00 AM

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Manager Customer Success- Digital Marketing Solutions- Team Lead (Remote)
  • Broadridge Financial Solutions
  • Hartford, CT
  • At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate...
  • 3/28/2024 12:00:00 AM

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Customer Service Manager $28+/hr
  • MMC Group LP
  • East Hartford, CT
  • Job Description Job Description MMC is looking for you!!! Hours: 8:30am-5pm Pay: $28+/hr Essential Job Duties: Deliver r...
  • 3/27/2024 12:00:00 AM

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Customer Service Specialist
  • Big Y Foods, Inc
  • Avon, CT
  • Job Description Exceed our customers' evolving expectations by providing and ensuring a positive customer experience thr...
  • 3/27/2024 12:00:00 AM

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Client Managing Partner - Healthcare & Pharma
  • Acxiom LLC
  • Hartford, CT
  • The Client Managing Partner owns the relationships with multiple of Acxioms accounts and clients. Oversees and maintains...
  • 3/26/2024 12:00:00 AM

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Part Time Customer Experience Manager, Nights and Weekends
  • Michaels Stores, Inc.
  • Stamford, CT
  • Store - STAMFORD, CT Position is for Nights and Mainly weekends only. Deliver a customer centric shopping experience by ...
  • 3/25/2024 12:00:00 AM

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Customer Experience Manager
  • Five Below
  • Danbury, CT
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
  • 3/24/2024 12:00:00 AM

New Britain is a city in Hartford County, Connecticut, United States. It is located approximately 9 miles (14 km) southwest of Hartford. According to 2010 Census, the population of the city is 73,206. Among the southernmost of the communities encompassed within the Hartford-Springfield Knowledge Corridor metropolitan region, New Britain is home to Central Connecticut State University and Charter Oak State College. The city's official nickname is the "Hardware City" because of its history as a manufacturing center and as the headquarters of Stanley Black & Decker. Because of its large Polish p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$57,418 to $88,088
New Britain, Connecticut area prices
were up 1.7% from a year ago