Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Quick Delivery Service has been around for over 63 years. We are an old truck transportation company who needs someone to handle multiple duties such as computer input, answer phones & emails, call customers to set appointments, & respond to customer needs.
Hours 8-5 daily, Monday thru Friday
Must be computer literite.
Job Type: Full-time
Salary: $16.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Education:
Work Location: One location
RESUME IS REQUIRED
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0 Merchant Card Customer Service Manager jobs found in Pensacola, FL area