Merchant Card Customer Service Manager jobs in Salisbury, NC

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Customer Service Manager - #150
  • Ingles Markets
  • Statesville, NC FULL_TIME
  • Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Find your path - growth opportunities abound, and Ingles loves to promote from within!

    We work together to offer our customers a quality, hometown shopping experience, and your role will play a large part in accomplishing that mission. All associates share in many duties; however, we take the most pride in greeting our customers and offering them assistance.

    Available Full & Part-Time Positions:

    CUSTOMER SERVICE MANAGER (CSM) –As the customers' last point of contact, our CSMs ensure they can make their purchases quickly and efficiently while handling any concerns or questions. Sometimes, it's the last impression that matters the most. If you have a passion for serving customers and strong communication skills, this position may be perfect for you.

    If you’ve never worked in this environment before, on-the-job training is available, and our team members will be here every step of the way while you journey from beginner to expert.

    Candidate Qualifications:

    · Exceptional customer service skills and a passion for serving others!

    · Strong communication skills

    · Cares about their community

    · Wants to be part of a team

    · 18 years of age or older

    Benefits:

    · Flexible schedule

    · Weekly pay with direct deposit

    · Opportunities for advancement

    · Medical, dental, vision, life, and disability insurances

    · 401(k) with company match

    · Paid holiday, vacation, and sick leave (FT only)

    · Paid bereavement and jury duty leave (FT only)

    · Company paid life insurance (FT only)

    · No cost counseling (Employee Assistance Network)

    · Scholarship program for High School Seniors

    Job Type: Full-time

    Pay: $14.50 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Flexible schedule
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Day shift
    • Evening shift
    • Monday to Friday
    • Night shift
    • Weekends as needed

    Ability to Commute:

    • Statesville, NC 28677 (Required)

    Ability to Relocate:

    • Statesville, NC 28677: Relocate before starting work (Required)

    Work Location: In person

  • 5 Days Ago

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Customer Service Manager
  • Ingles Markets
  • Statesville, NC FULL_TIME
  • Location: Statesville - Store 78: 3219 Taylorsville Rd. Statesville NC 28625 Posting End Date: 08/17/2023 Requirements Ideal candidates will possess interpersonal and communication skills which will a...
  • 26 Days Ago

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Customer Service Manager
  • NorthPoint Search Group
  • Lexington, NC FULL_TIME
  • Our client, a manufacturer with a location in Lexington, NC, is seeking an experienced Customer Service Manager with manufacturing experience to join their team.Duties Include: Inspire, motivate, deve...
  • 1 Month Ago

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Customer Service Manager- Manufacturing
  • NorthPoint Search Group
  • Lexington, NC FULL_TIME
  • Our client, an international manufacturer with a location in Lexington, NC, is seeking an experienced Customer Service Manager with strong sales support skills to join their teamDuties Include:Inspire...
  • 1 Month Ago

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Customer Service Representative
  • Stroud-Miller Insurance Service, Inc.
  • Wilkesboro, NC FULL_TIME
  • We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems ...
  • 25 Days Ago

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FT Assistant Manager Customer Service
  • Food Lion
  • Statesville, NC FULL_TIME
  • Address: USA-NC-Statesville-947 Davie Avenue Store Code: Store 00064 Front End (7205804) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve sinc...
  • 2 Days Ago

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0 Merchant Card Customer Service Manager jobs found in Salisbury, NC area

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Customer Service Manager
  • Carolina Foods, Inc.
  • Charlotte, NC
  • Carolina Foods is the maker of Duchess Brand snacks and creator of one of America's first Honey Buns. Our business has b...
  • 4/22/2024 12:00:00 AM

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Customer Success Manager, US REMOTE
  • Samsung SDS America
  • Charlotte, NC
  • Samsung SDS America is currently seeking a Customer Success Manager with a passion for technology and strong customer-fa...
  • 4/22/2024 12:00:00 AM

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Customer Experience Manager PT
  • Michaels Stores
  • Charlotte, NC
  • Customer Experience Manager PT page is loaded **Customer Experience Manager PT****Customer Experience Manager PT**locati...
  • 4/22/2024 12:00:00 AM

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Customer Service Manager- Manufacturing
  • Staff Financial Group
  • Lexington, NC
  • Our client, an international manufacturer with a location in Lexington, NC, is seeking an experienced Customer Service M...
  • 4/21/2024 12:00:00 AM

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Customer Experience Manager
  • Michaels Stores
  • Greensboro, NC
  • Customer Experience Manager page is loaded **Customer Experience Manager** **Customer Experience Manager** locationsGree...
  • 4/21/2024 12:00:00 AM

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Customer Service Manager
  • Staff Financial Group
  • Lexington, NC
  • Our client, a manufacturer with a location in Lexington, NC, is seeking an experienced Customer Service Manager with man...
  • 4/20/2024 12:00:00 AM

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Customer Service Manager
  • TCP Analytical
  • Charlotte, NC
  • TCP Analytical, an integrated manufacturer and distributor of consumable products for the life science research and spec...
  • 4/18/2024 12:00:00 AM

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Client Manager
  • United Career Fairs
  • Charlotte, NC
  • Job Description Job Description The Client Manager Associate is in training to be responsible for proactive customer man...
  • 4/18/2024 12:00:00 AM

Salisbury (/ˈsɔːlzbəri/ SAWLZ-bər-ee) is a city in the Piedmont of North Carolina; it is the county seat of Rowan County. Located 44 miles northeast of Charlotte and within its metropolitan area, the town has attracted a growing population. This was 33,663 in the 2010 Census (growing 27.8% from the Census in 2000). Founded in 1753, Salisbury is noted for its historic preservation, with five Local Historic Districts and ten National Register Historic Districts. Salisbury is the home to North Carolina soft drink, Cheerwine, regional supermarket, Food Lion and Rack Room Shoes. It is one of two ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$50,027 to $76,750
Salisbury, North Carolina area prices
were up 1.5% from a year ago