Merchant Card Customer Service Manager jobs in Temple, TX
Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added Merchant Card Customer Service Manager jobs
Restaurant Team Member (FT)
- NSM Merchant
-
Bryan, TX
FULL_TIME
-
Summary
Perform assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John's standards. Comply with Papa John's uniform, appearance, and operations standards as defined in the Operations Manual, Cross-Training Guidebook, Team Member Handbook, and with federal, state, and local laws and ordinances.
Essential Duties and Responsibilities include the following. Other duties may be assigned. - Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.
- Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company's image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.
- Accurately use the PROFIT System, process cash, check and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company's assets by maintaining organized, safe and clean work areas; comply with safety and security standards at all times.
Position Qualifications. To perform this job successfully, team members must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Competencies are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job. - Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
- Customer Focused: Commits to meeting the needs and expectations of the organization's internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback).
- Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
- Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can do" attitude.
- Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.
Functional Skills
- Cash management skills
Physical Demands. While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, push and/or pull, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, and lift and/or move over 51 pounds.
Work Environment. While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals.
Additional Information - Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
- At time of hire, the expectation is that this team member will work more than 30 hours per week
- Have a reasonable degree of schedule flexibility
- If cross-trained as a delivery driver, must have a driver's license valid under the laws of the state(s) where the team member works, acceptable motor vehicle record, proof of insurance, and satisfactory vehicle
- Bilingual in certain markets
- Non-exempt, hourly position
- Provide additional documentation as required by individual states
- 10 Days Ago
Installation Service Manager
- Service Pros Installation Group, Inc
-
Temple, TX
FULL_TIME
- DescriptionAbout Service Pros Installation Group:Service Pros Installation Group is a family-owned business headquartered in Charlotte, North Carolina working as an exclusive provider of installation ...
- 30 Days Ago
Copy of Installation Service Manager
- Service Pros Installation Group, Inc
-
Temple, TX
FULL_TIME
- DescriptionAbout Service Pros Installation Group:Service Pros Installation Group is a family-owned business headquartered in Charlotte, North Carolina working as an exclusive provider of installation ...
- 1 Month Ago
Office Manager
- We Service
-
Bryan, TX
FULL_TIME
- Overview:We are seeking a highly organized and detail-oriented Office Manager to join our team. As the Office Manager, you will be responsible for overseeing the day-to-day operations of our office, e...
- Just Posted
Customer service
- Maxion Research
-
College Station, TX
FULL_TIME
- Attention Customer Service Personnel : Help Shape the Future of Products and Services! Do you thrive on helping others and have a knack for understanding their needs? Do you want to use your customer ...
- 16 Days Ago
Customer service
- EA Solutions
-
College Station, TX
FULL_TIME
- Job Description Customer Service Computer Job - Work from Home Part Time Work from Home Administration - Computer Online Data Entry & Short Studies / Feedback - Part Time & Full Time Work - No Experie...
- 10 Days Ago
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0 Merchant Card Customer Service Manager jobs found in Temple, TX area
Quality Assurance - Quality Control Project Coordinator
- Doota Industrial America
-
Round Rock, TX
- QAQC - Project Coordinator Round Rock, Texas and onsite in Taylor, Texas Founded in South Korea in 2002, Doota IT has si...
- 4/25/2024 12:00:00 AM
Customer Experience Manager- Full Time
- Michaels Stores, Inc.
-
Round Rock, TX
- Store - AUS-ROUND ROCK, TX Deliver a customer centric shopping experience by managing and delivering effective front-end...
- 4/24/2024 12:00:00 AM
Customer Service Representative - Work From Home>
- Healthon
-
Belton, TX
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/24/2024 12:00:00 AM
Customer Service Representative - Work From Home>
- Healthon
-
Temple, TX
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/24/2024 12:00:00 AM
Customer Experience Manager (MOD)
- Michaels Stores
-
Cedar Park, TX
- **Customer Experience Manager (MOD)** **Customer Experience Manager (MOD)** Store - AUS-CEDAR PARK, TX**We're here for t...
- 4/23/2024 12:00:00 AM
Store Manager - The Cosmetics Company Store - 40 Hrs - Round Rock, TX
- Estee Lauder Companies, Inc.
-
Round Rock, TX
- We are looking for a dynamic and inspirational Store/ Retail/ Counter Manager to lead, coach and develop our team of Sal...
- 4/22/2024 12:00:00 AM
Installation Service Manager
- Service Pros Installation Group, Inc.
-
Temple, TX
- Job Type Full-time Description About Service Pros Installation Group: Service Pros Installation Group is a family-owned ...
- 4/22/2024 12:00:00 AM
Customer Service Specialist
- AdaptHealth LLC
-
Temple, TX
- AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services...
- 4/22/2024 12:00:00 AM
About Temple, Texas
Temple is a city in Bell County, Texas, United States. As of 2016, the city has a population of 73,600 according to a US census estimate.
Located near the county seat of Belton, Temple lies in the region referred to as Central Texas and is a principal city in the Killeen–Temple–Fort Hood Metropolitan Statistical Area, which as of 2015 had a population of 450,051. Located off Interstate 35, Temple is 65 miles (105 km) north of Austin and 34 miles (55 km) south of Waco.
Temple has developed as a small city with a number of arts and retail amenities not typically associated with a smaller commun...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$48,007 to $73,651
Temple, Texas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago