Merchant Card Customer Service Manager jobs in Tulsa, OK

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Merchant Services Outside Sales Account Manager
  • Betterpay LLC
  • Tulsa, OK FULL_TIME,PART_TIME
  • About Us

    Betterpay, LLC is a leading provider of Merchant Acquiring and Payments Solution. Our main processing partner is Paysafe.

    Betterpay is a Registered Independent Sales Organization registered with Visa and MasterCard, through our sponsoring Bank, Citizens Bank. Our headquarters are in New York City with additional offices in Los Angeles and Wellington, Florida.

    Betterpay was created on the principle that all merchants, regardless of their size, deserve better tools and payment solutions to maximize their profits and growth. We believe their business’s basic need to accept card payments from their customers should not distract them from running their company and come with great support at a fair deal.

    About the Position

    At BetterPay, our goal is to make the life of business owners simpler. We achieve this by providing our customers with solutions that save them time and money. Our products and services, backed by in-house support, include card processing, point-of-sale systems, payroll, and sales-building tools.

    We are excited to expand our growing team.

    BetterPay is seeking a Sales Representative who is a natural hunter of sales and who has direct experience selling merchant services. The ideal candidate thrives under pressure to meet sales goals and has a desire to exceed them, maximizing their earning potential (uncapped).

    This role is a 1099 position with upfront signing bonuses and a high residual split.

    Responsibilities

    • Have a clear understanding of all BetterPay products and services.
    • Present BetterPay value propositions competently.
    • Self-generate leads in the business community, including Chambers of Commerce, local associations, merchant groups, community banks, and business owners.
    • Enter activity into CRM to stay organized and assist leadership win developing accurate metrics.
    • Manage prospect and opportunity pipelines through consistent funnel management.
    • Continue sales development by attending regularly scheduled sales and product sessions.
    • Ability to work in a cooperative and supportive manner with the executive leadership team.
    • Receive coaching and feedback and demonstrate a willingness to implement recommendations into the sales process.

    Requirements

    • A minimum of 2 years' experience in selling Merchant Services ** Required**
    • Self-motivated with a proven track record of success
    • B2B sales experience
    • Excellent verbal and written communication skills
    • A strong personal and professional network with an active, robust pipeline of business owners and referral partners
    • Excellent business acumen
    • Takes on personal accountability for establishing and achieving prospecting and sales goals.
    • Work with integrity, a positive attitude, and being a team player at all times while driving to leave a mark in the industry.
    • Ability to thrive under pressure.
    • A driving need to succeed.
    • Valid Driver’s License with reliable, insured vehicle.
    • Proficiency in MS Office applications, e.g., Word, Excel, PowerPoint, and Outlook

    Benefits

    • Lifetime Residual Income.
    • Signing Bonuses per account.
    • Remote Work
    • A transparent and collaborative environment
    • Residuals are paid monthly based on profits earned from the previous month. Up to 70% residual split.
    • Upfront bonuses for each new account are paid weekly based on accounts boarded and processing.
    • Earn commissions on Equipment Purchases, Cash Advances, and on Set-up fees.
    • WE DO NOT HAVE MINIMUM PRODUCTION REQUIREMENTS.
    • WE PAY 100% OF THE PROFITS ON EQUIPMENT PROFITS AND LEASES.
    • You will earn, based on your production.

    BetterPay is an Equal Opportunity Employer. BetterPay does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

    In other words: Be Better! And we are! Our commitment to our merchants.

    Job Types: Full-time, Part-time

    Benefits:

    • Flexible schedule

    Experience level:

    • 1 year
    • 3 years

    Shift:

    • 8 hour shift
    • Day shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Experience:

    • Marchant Services Sales: 2 years (Preferred)
    • Self-Prospecting B2B Sales: 2 years (Preferred)
    • Account Management: 2 years (Preferred)

    Work Location: In person

  • 14 Days Ago

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Customer Service Specialist
  • Service Experts - Jack Nelson
  • Tulsa, OK FULL_TIME
  • Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, sup...
  • 1 Month Ago

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Customer Service Account Manager
  • Integrity Staffing Solutions LLC_Oklahoma
  • Broken Arrow, OK FULL_TIME
  • Integrity Professional Search Group is hiring for a Customer Service Account Manager for a manufacturer in Broken Arrow! This is a direct hire opportunity! M-F 8-5 Pay Rate: $40-42K Benefits: Full Env...
  • 9 Days Ago

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Customer Service Manager
  • GOODWILL INDUSTRIES OF TULSA, INC
  • Bartlesville, OK FULL_TIME
  • Join our management team as a key holder. Applicant must have prior cash management and supervisory experience. Must be able to work a flexible schedule including mornings, evenings and weekends. Back...
  • 14 Days Ago

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Customer Service Manager
  • Pratt Industries
  • Tulsa, OK OTHER
  • Pratt Industries is looking for a passionate customer service professional to lead the Customer Service department of Pratt Industries - Tulsa! Why Choose Us? At Pratt Industries, we care about our em...
  • 1 Month Ago

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Customer Service Manager
  • Harps Food Stores
  • Pawhuska, OK FULL_TIME
  • CSM SummaryTo deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value by managing the f...
  • 2 Months Ago

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0 Merchant Card Customer Service Manager jobs found in Tulsa, OK area

Tulsa is located in the northeastern corner of Oklahoma, 99 miles (159 km) northeast of Oklahoma City; situated between the edge of the Great Plains and the foot of the Ozarks in a generally forested region of rolling hills. The city touches the eastern extent of the Cross Timbers, an ecoregion of forest and prairie transitioning from the drier plains of the west to the wetter forests of the east. With a wetter climate than points westward, Tulsa serves as a gateway to "Green Country", a popular and official designation for northeast Oklahoma that stems from the region's green vegetation and r...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$50,293 to $77,158
Tulsa, Oklahoma area prices
were up 1.2% from a year ago