Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people.
Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standards profiles, to advanced development and manufacturing for most industries.
Since 1905, Hydro has turned natural resources into valuable products for people and businesses with focus on a safe and good workplace for our 30,000 employees in more than 140 locations.
Hydro is committed to leading the way in shaping a sustainable future and in doing so, creating more viable societies by developing natural resources into products and solutions in innovative and efficient ways to industries that matter.
Job Location : Elkhart or North Liberty, IN
Customer Service Representative
Initial opportunity in Customer Service role to act as the key daily interface with our customers, and coordinate responses for information service requests, as well as work with the Account Executive to book profitable business.
The selected candidate will be assigned to a Region, and under the guidance of the Customer Service Manager & Sales Manager, will undertake additional assignments.
The assignments are designed to be hands-on to help build a core understanding of our business and develop a foundation for an eventual outside sales role.
A successful candidate in the Customer Service role will be positioned for growth into an Account Executive (sales) position in the assigned Region and charged to move forward to meet the needs of the business when a commercial role becomes available.
Job Summary :
Required Education / Experience :
Preferred Skills / Qualifications :
Your potential future opportunities
Customer Service role will be positioned for growth into an Account Executive (sales) position in the assigned Region and charged to move forward to meet the needs of the business when a commercial role becomes available.
Hydro is heading in a new and exciting direction, and we depend on different perspectives to solve our tasks and meet customer needs.
Last updated : 2024-04-23
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