Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Description
Job description
Inbound Customer Service Representative at SMART Customer Solutions
If you like GREAT pay and working with enthusiastic team members in a FUN environment, you’ll enjoy your career with us!
We are looking for a Call Center Representative that will be the liaison between our company and its current customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; while keeping customer satisfaction at the core of every decision and behavior.
Acceptable attendance at current and previous work history is mandatory and will be verified. Maintaining attendance while in this position is critical in order to maintain your position with SMART.
Basic job responsibilities include:
You are a perfect fit for the job:
We offer paid training and a competitive starting wage.
What we promise employees:
· Dental and Vision Insurance
· Life Insurance after 180 days
Think you have what it takes?! We would love to hear from you and get you started on the SMART path!
Call 844-811-8811 to apply today!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
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0 Merchant Card Customer Service Representative jobs found in Gilbert, AZ area