Merchant Card Customer Service Representative jobs in High Point, NC
Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Recently Added Merchant Card Customer Service Representative jobs
Customer Service Representative
- C0503 Waste Industries, LLC
-
High Point, NC
FULL_TIME
- The Cusomer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations. Key Responsibilities: • Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web. • Communicate clearly and concisely with on-the-road employees to give instructions and assistance. • Answer incoming and make outgoing customer telephone calls. • Receive and resolve, within established guidelines, customer questions and concerns. • Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales. • Track customer information and concerns and enter data into database. • Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment. • Maintain new account files. • Work with supervisors to ensure that all missed stops and special pick ups are completed daily. • Provide timely and accurate information regarding missed stops or other customer concerns. • Generate call-in work orders for drivers • Download, distribute and answer all customer inquiries received via email. • Take web request and process payments by phone. • Process customer payments via internet and take cash payment’s as needed. • Enter new subscription residential accounts into system. • Run credit checks on new customers. • Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled. • Key all new/cancelled accounts into Tower system and verify in system. • Scan all contracts into system and maintain records of them. • Assist in completing the Affirmative Action log for all applicants. • Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners. • Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors. • Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. • May provide back up assistance for Office Coordinator. • Perform other duties and responsibilities as required or requested by management. Requirements: • High School Diploma or GED. • One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: • Ability to implement solutions to general and specific customer concerns. • Ability to work in fast-paced environment, meet time deadlines and perform under pressure. • Possess good organizational skills and record keeping skills. • Possess ability to speak and communicate effectively with customers and employees both verbally and in writing. • Proficient in Microsoft Outlook, Microsoft Word and Excel. • Good problem solving ability. • Excellent data entry skills. Physical/Mental Demands: • Ability to stand, sit, walk, use hands and fingers, talk and hear. • Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions: • Work in indoor office environment 95% of the time. • Noise level is usually moderate. We thank you for your interest. Only those selected for an interview will be contacted. GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.
- 13 Days Ago
Customer Sales and Service Representative
- Furniture Solutions Network
-
High Point, NC
FULL_TIME
- SummaryThe Customer Sales and Service representative administers claims and manages interaction with customers by reviewing all customer claims, supporting photos, and customer information and documen...
- 14 Days Ago
Lead Customer Service Representative
- Circle K
-
High Point, NC
FULL_TIME
- Store 2723788: 820 N Main St, High Point, North Carolina 27262Availability - Shift/Days Flexible Availability Lead Customer Service RepresentativeWe want you to join our team as a Customer Service Rep...
- 15 Days Ago
Lead Customer Service Representative
- Circle K
-
Archdale, NC
FULL_TIME
- Store 2706315: 10115 N Main St, Archdale, North Carolina 27263Availability - Shift/Days Flexible Availability Lead Customer Service RepresentativeWe want you to join our team as a Customer Service Rep...
- 15 Days Ago
Customer Service Representative
- Domino's Pizza
-
Ridge, NC
PART_TIME,FULL_TIME
- Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? We're already imagining you in that job, right now. We're imagining that because rig...
- 16 Days Ago
Customer Service Representative - Remote
- Charitable Trust Administrators, Inc.
-
High Point, NC
FULL_TIME
- Job Summary The Customer Service Representative with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a po...
- 17 Days Ago
Filters
- Current Active Filter
- High Point, NC
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Merchant Card Customer Service Representative jobs found in High Point, NC area
Registered Client Service Associate
- Morgan Stanley
-
Greensboro, NC
- Position Summary: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client...
- 4/21/2024 12:00:00 AM
Customer Service Representative
- careermount.com
-
Greensboro, NC
- Store 2723785: 337 W Wendover Ave, Greensboro, North Carolina 27408 **Customer Service Representative** We want you to j...
- 4/21/2024 12:00:00 AM
Customer Service Representative
- Prime Time Event Marketing
-
Greensboro, NC
- Job Description Job Description Join Our Winning Team Are you a business-minded individual with a passion for sales and ...
- 4/20/2024 12:00:00 AM
Registered Client Service Associate
- Morgan Stanley
-
Greensboro, NC
- Position Summary: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
High Point, NC
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- Alorica
-
High Point, NC
- Job Description Job Description Position: Customer Service RepresentativeLocation: 414 Gallimore Dairy Rd, Greensboro, N...
- 4/18/2024 12:00:00 AM
Customer Service Representative
- CVS Pharmacy, Inc.
-
High Point, NC
- Answers questions and resolves issues as a single-point-of-contact based on phone calls from plan sponsors, members and ...
- 4/18/2024 12:00:00 AM
Customer Service Representative
- Alorica
-
Greensboro, NC
- Job Description Job Description Position: Customer Service RepresentativeLocation: 414 Gallimore Dairy Rd, Greensboro, N...
- 4/18/2024 12:00:00 AM
About High Point, North Carolina
High Point is a city located in the Piedmont Triad region of the state of North Carolina. Most of the city is located in Guilford County, with portions spilling into neighboring Randolph, Davidson, and Forsyth counties. High Point is North Carolina's only city that extends into four counties. As of the 2010 census the city had a total population of 104,371, with an estimated population of 108,629 in 2014. High Point is currently the ninth-largest municipality in North Carolina, and the 259th largest city in America.
High Point is known for its furniture, textiles, and bus manufacturing. The ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$31,816 to $42,714
High Point, North Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago