Merchant Card Customer Service Representative jobs in Huntsville, AL
Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Recently Added Merchant Card Customer Service Representative jobs
Customer Service Representative
- TWO MEN AND A TRUCK®
-
Huntsville, AL
FULL_TIME
-
TWO MEN AND A TRUCK® Huntsville is hiring enthusiastic, customer focused individuals! As a customer service representative, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. We're looking for experienced representatives responsible for growing sales by engaging customers to accurately estimate the requirements for the move, closing the sale and following up with any customer issues before, during and after the move. This is a great role for those who are self-starting, goal oriented, and enjoy a fast-paced work environment.
Schedule: This is a full-time position, Monday - Friday 8:00 a.m. - 5:00 p.m. & one Saturday per monthWhat We Offer- Starting pay: $15 per hour commission on sales and boxes!
- Performance based raises
- Paid time off
- 401(k) options available after 1 year of employment (must be over 21 years of age)
- Career advancement opportunities
ResponsibilitiesMoving is stressful – join our team and help take the stress out of our customer’s day!- Acts as the first point of contact for new and existing customers to establish a rapport and build confidence in our services
- Asks open-ended questions to determine customer requirements and expectations
- Inputs information into software to estimate cost for customers, as well as scheduling needs for drivers and movers
- Makes recommendations according to customer's needs on moving services, boxes, supplies and equipment and other services
- Complies with federal, state, and local legal requirements when scheduling moving services and staff
- Prepares all move-related paperwork and documents on a daily basis
- Obtains customer feedback through regular follow-up calls, both during and after moves to ensure ongoing customer satisfaction and resolve any complaints
- Calmly and professionally handles displeased customers and provides timely feedback to management regarding customer concerns
- May assist management with scheduling and tracking of movers and drivers in accordance with move requirements
- Ensures display area is maintained in a clean and professional manner; i.e. brochure stocks and box displays
- No cold calling!
- All other duties as assigned
- Sales and front-facing customer service experience helpful for this role
Requirements- High school diploma or general education degree (GED) is required; associate's degree in related field preferred
- A minimum of six months to one year of customer service AND sales experience is required; outside or inbound sales in moving industry experience is preferred
- Excellent customer service skills (friendly, courteous and helpful)
- Demonstrated understanding and application of effective selling strategies and techniques
- Confidence to initiate customer contact, and comfortable asking for the sale
- Effective listening and communication skills
- Good organizational and time management skills
- Ability to analyze and solve problems effectively
- Strong team player who works productively with a wide range of people and personalities
- Bilingual is a plus
- Sales and front-facing customer service experience helpful for this role
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Huntsville, Alabama. The employer at this location is Kemper Moving Systems, LLC. - 16 Days Ago
Customer service representative
- Penske Transportation Solutions
-
Decatur, AL
FULL_TIME
- Responsibilities Greeting our customers and making sure they have a great experience as you fuel and wash vehicles Performing vehicle readiness inspections to make sure tires, fluids, and other basic ...
- 18 Days Ago
Dispatcher/Customer Service Representative
- Mr. Rooter of Huntsville
-
Huntsville, AL
FULL_TIME
- Mr. Rooter Plumbing is seeking a Dispatcher/Customer Service Rep. Must have at least one year of experience Dispatching and providing Customer Service. The position is full-time with rotating shifts a...
- 21 Days Ago
Customer Service Representative - Huntsville
- Tower Loan
-
Huntsville, AL
FULL_TIME
- Great Opportunity! The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Lo...
- Just Posted
Customer Service Representative
- Circle K
-
Huntsville, AL
FULL_TIME
- Store 2723734: 11040 Memorial Pkwy SW, Huntsville, Alabama 35803Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Repres...
- Just Posted
Bilingual Customer Service Representative
- Authorized Cricket Wireless Dealer
-
Madison, AL
FULL_TIME,PART_TIME
- Pay: Hourly Bi-Weekly Commission! Cricket Wireless is a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no a...
- Just Posted
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0 Merchant Card Customer Service Representative jobs found in Huntsville, AL area
Customer Service Representative
- Walmart
-
Harvest, AL
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/24/2024 12:00:00 AM
Customer Service Representative - Work From Home>
- Healthon
-
Madison, AL
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/24/2024 12:00:00 AM
Customer Service Representative - Work From Home>
- Healthon
-
Decatur, AL
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/24/2024 12:00:00 AM
Customer Service Representative
- Mazzella Lifting Technologies
-
Decatur, AL
- Job Description Job Description Customer Service Representative The Customer Service Representative will partner with ou...
- 4/23/2024 12:00:00 AM
Seasonal Customer Service Representative-2366
- Checkngo
-
Albertville, AL
- **Job Description:** **Seasonal Customer Service Representative Check n Go/Allied Cash Advance** **Overview of Role and ...
- 4/23/2024 12:00:00 AM
Customer Service Representative
- 1st Franklin Financial Corporation
-
Huntsville, AL
- Join the 1st Franklin team as a Customer Service Representative. Salary: $14.00 to $15.75 per hour This position leverag...
- 4/21/2024 12:00:00 AM
Customer Service Representative
- WellStone, Inc.
-
Huntsville, AL
- ** Customer Service Representative** **Job Category****:** 044 employee (non police) **Requisition Number****:** CUSTO00...
- 4/20/2024 12:00:00 AM
Customer Service Representative, Store 221
- Conn's HomePlus
-
Huntsville, AL
- **Overview:** The primary role of a Customer Service Representatives is providing exceptional customer service and proce...
- 4/20/2024 12:00:00 AM
About Huntsville, Alabama
Huntsville is a city located primarily in Madison County in the Appalachian region of northern Alabama. Huntsville is the county seat of Madison County. The city extends west into neighboring Limestone County and south into Morgan County. Huntsville's population was 180,105 as of the 2010 census. Huntsville is the third-largest city in Alabama and the largest city in the five-county Huntsville-Decatur-Albertville, AL Combined Statistical Area, which at the 2013 census estimate had a total population of 683,871. The Huntsville Metropolitan Area's population was 417,593 in 2010 to become the 2n...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$32,151 to $43,165
Huntsville, Alabama area prices
were up 1.3% from a year ago
were up 1.3% from a year ago