Merchant Card Customer Service Representative jobs in Longview, TX
Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Recently Added Merchant Card Customer Service Representative jobs
Customer Service (Debit Card) - Part Time Days
- Five Star Call Centers
-
Longview, TX
PART_TIME
-
We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude.
This particular project is assisting clients with inquiries on debit card incentives, orders, and balances.
This is a Bring Your Own Device position to work-at-home for individuals living in the states of : Alabama, Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, and Wyoming.
Qualifications Previous 1 year customer service or customer support experience preferred Previous 1 year call center or office background experience a plus Basic computer skills Quick learner and able to work independently Type 35 words per minute accurately Strong phone and verbal communication skills along with active listening Must be 18 years of age A background check applicable with state and federal laws will be required
Responsibilities
Manage large amounts of inbound calls in a timely manner
Follow communication "scripts" when handling different topics
Identify customers' needs, clarify information, research and provide solutions and/or alternatives
Access company and client resources provided to accurately handle the call
Seize opportunities to upsell products when they arise
Skillfully change from one task to another without loss of efficiency or composure
Be available at your desk, maintaining punctuality and attendance at all scheduled times
Remain positive and professional in all customer interactions
Flexibility to cross train as requested
Pay & Benefits
Starting pay - $14/hour, plus shift differential (extra $1/hr nights & wkds)
Work hours - Shifts between 7:00am-5:00 pm (CST) ; Work Days - Mon-Fri
Paid Training - typically 1 week in length from 8:00am-5:00pm (CST)
Status - Part Time see details below:
Option 1: (20-25 hours per week) Must work Monday's and 3/28/24-3/29/24 and 4/1/24-4/2/24
Option 2: Must work the last 4 business days of the month and the first 6 business days of the month. (10 days a month at minimum of 4 hour shifts for 40 hours per month)
Bring Your Own Device (BYOD) - This position requires you to provide your own equipment and workspace.
Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.)
Hardware/Software Requirements:
Processor: Intel® Core™ i5 5200 Series or greater
Memory: 8GB on Windows 8.1 / 10 64 bits
Screen Resolution: 1280x768 or higher, 1 monitor required (dual monitors preferred)
USB headset
Click here for an example
No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)
Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system)
Firewall must be enabled (Will be checked prior to allowing login to system)
Click her for the BYOD policy for full detailed list of requirements
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties and required of the job. Click here to read the full description.
NOT YOUR ORDINARY CALL CENTERᵀᴹ
WWYh39KJjO - 29 Days Ago
Customer Service (Debit Card) - Part Time Days
- Five Star Call Centers
-
Longview, TX
PART_TIME
- We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high...
- 1 Month Ago
CUSTOMER SERVICE REPRESENTATIVE
- Dollar Tree Family Dollar
-
Marshall, TX
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 17 Days Ago
CUSTOMER SERVICE REPRESENTATIVE
- Dollar Tree Family Dollar
-
Paris, TX
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 18 Days Ago
Customer Service Representative
- Atlas Credit Co.
-
Marshall, TX
PART_TIME
- Company History Atlas Credit Company is a family owned and operated financial institution. We have helped millions of customers with their financial needs and provided over three billion dollars of fi...
- Just Posted
CUSTOMER SERVICE REPRESENTATIVE
- Family Dollar
-
Whitehouse, TX
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- Just Posted
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0 Merchant Card Customer Service Representative jobs found in Longview, TX area
FT Customer Service Representative - Work From Home>
- TridentCare
-
Longview, TX
- [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
- 4/23/2024 12:00:00 AM
FT Customer Service Representative - Work From Home>
- TridentCare
-
Kilgore, TX
- [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
- 4/23/2024 12:00:00 AM
Customer Service Representative
- Texas Paint
-
Tyler, TX
- Job Description Job Description We are seeking a Customer Service Representative to join our team! You will be responsib...
- 4/22/2024 12:00:00 AM
Residential Customer Service Representative
- ABC Home & Commercial Services
-
Tyler, TX
- Job Type Full-time Description ABC Home & Commercial Services of DFW is looking for a Residential Customer Service Repre...
- 4/22/2024 12:00:00 AM
FT Customer Service Representative - Work From Home>
- ARIVE
-
Longview, TX
- [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
- 4/20/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Henderson, TX
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Tyler, TX
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- David's Bridal, LLC.
-
Tyler, TX
- BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for e...
- 4/19/2024 12:00:00 AM
About Longview, Texas
Longview is the forty-fifth largest city in the state of Texas. The city is mostly located in Gregg County, of which it is the county seat; a small part of Longview extends into the western part of neighboring Harrison County. Longview is located in East Texas, where Interstate 20 and U.S. Highways 80 and 259 converge just north of the Sabine River. According to the 2010 U.S. census, the city had a population of 80,455. The estimated population in 2017 was 81,522. Longview is the principal city of the Longview metropolitan statistical area, comprising Gregg, Upshur, and Rusk counties. The popu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$30,609 to $41,094
Longview, Texas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago