Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Are you looking to grow? So are we! The Coxwell Agency: Allstate Insurance in Daphne, Alabama, is an Elite agency looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Customer Service Representative . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Career Growth Opportunities
Paid Holidays
Mon-Fri Schedule
Hands on Training
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Take premium payments from customers.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Professional phone etiquette.
Problem-Solving Capabilities.
A Property & Casualty insurance license is needed within 30 days of employment.
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0 Merchant Card Customer Service Representative jobs found in Mobile, AL area