Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
We are seeking 4 new candidates with fresh ideas that are experienced in Customer Service and Sales Representation to join our award-winning culture.
Your core responsibilities are to grow and service your book of business while offering existing clients and potential clients Union programs through a state-of-the-art patented program.
Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development.
Position Benefits :
What we are looking for in you :
Apply now and I will set you up with an interview at the soonest available date.
We will email you back promptly, so please check your emails for a response.
Skills that work well with our company are : sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience, insurance sales, B2B sales, B2C sales, consulting experience, and appointment setter experience
Last updated : 2024-05-01
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