Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Responsibilities:
- Develop new business opportunities and generate leads through prospecting and networking
- Conduct sales presentations and product demonstrations to potential clients
- Build and maintain strong relationships with existing clients through regular communication and account management
- Collaborate with the sales team to meet and exceed sales targets
- Stay up-to-date with industry trends and market conditions to identify new sales opportunities
- Utilize Salesforce or other CRM software to track sales activities and manage customer information
Skills:
- Proven experience in outside sales or business development, preferably in the technology industry
- Strong sales and negotiation skills with a track record of achieving or exceeding sales targets
- Excellent communication and interpersonal skills to effectively engage with clients
- Ability to understand technical products and services and effectively communicate their value proposition to potential customers
- Fluency in Spanish is a plus, as it will allow for effective communication with Spanish-speaking clients
As an Outside Sales Representative, you will play a crucial role in driving business growth by identifying new sales opportunities, building relationships with clients, and promoting our technology products. If you are a motivated individual with a passion for sales and technology, we invite you to join our team. We offer competitive compensation, including commission-based earnings, as well as opportunities for career advancement. Apply now to be part of our dynamic sales team!
Job Type: Full-time
Pay: $65,000.00 - $175,000.00 per year
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Work Location: In person
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