Merchant Card Customer Service Representative jobs in Richmond, VA

Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)

A
Customer Service Representative
  • Answering Service of Richmond, Inc.
  • Richmond, VA FULL_TIME
  • We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, and a positive, fast-paced work environment, we want to hear from you!

    Compensation:

    $14 hourly

    Responsibilities:
    • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
    • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
    • Keep track of customer accounts and make updates with new account information as necessary
    • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
    • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
    Qualifications:
    • Experience working in a customer-oriented atmosphere
    • Display strong communication skills, active listening skills, and personal skills

    Must be available 2p-10p

    About Company


    We are a small family owned call center in Richmond VA. We are seeking a dedicated call center rep for full time or part time hours. Must be available as late as 11p, weekends and holidays are required

  • 3 Days Ago

B
Customer Service Representative 1/Customer Service Representative 2/Sr Customer Service Representative
  • Berkshire Hathaway Energy Company
  • Richmond, VA FULL_TIME
  • BHE GT&S has an exciting career opportunity for a Customer Service Representative 1, Customer Service Representative 2, or Sr Customer Service Representative in our Headquarters located in Richmond, V...
  • 8 Days Ago

F
CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Gordonsville, VA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

D
Customer Service Representative (FT)
  • Dal-Tile Corp.
  • Richmond, VA FULL_TIME
  • Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support such...
  • 20 Days Ago

B
Customer Service Representative
  • Bradley Mechanical
  • Richmond, VA FULL_TIME
  • Customer Service Representative Bradley Mechanical is currently looking for a motivated, POSITIVE professional that can light up a room with their passion for helping others. At our core, we prioritiz...
  • 20 Days Ago

S
TSA Customer Service Representative
  • Staples Retail
  • Richmond, VA FULL_TIME
  • As an Enrollment Agent (i.e., Customer Service Rep), you’ll be collaborative and inclusive as you provide great customer service in our retail stores by helping customers realize an easier flying expe...
  • 20 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Merchant Card Customer Service Representative jobs found in Richmond, VA area

F
Customer Service Representative
  • FastSigns
  • Richmond, VA
  • Do your friends and co-workers refer to you as a people person? Do you enjoy working with people? Do you enjoy helping p...
  • 3/29/2024 12:00:00 AM

F
Customer Service Representative
  • Fogo de Cho
  • Richmond, VA
  • Fogo de Cho is a leading Brazilian steakhouse, or Churrascaria, which has specialized for nearly 40 years in fire-roasti...
  • 3/29/2024 12:00:00 AM

E
Customer Service Representative
  • Equalizer Solutions
  • Glen Allen, VA
  • Equalizer Solutions is a marketing and consulting firm, specializing in the hands-on approach needed to not only gain cu...
  • 3/28/2024 12:00:00 AM

E
Customer Service Representative
  • Equalizer Solutions
  • Henrico, VA
  • Equalizer Solutions is a marketing and consulting firm, specializing in the hands-on approach needed to not only gain cu...
  • 3/28/2024 12:00:00 AM

I
Customer Service Representative
  • Insight Global
  • Glen Allen, VA
  • Desired Skills: * High School Degree required. Associate's Degree, Bachelor's Degree Preferred * 2-3 years of business a...
  • 3/28/2024 12:00:00 AM

M
Customer Service Representative
  • Michael & Son Services
  • Richmond, VA
  • Job Description Job Description Michael and Son Services has been in business since 1976. Our mission is to exceed our c...
  • 3/27/2024 12:00:00 AM

K
Customer Service Representative
  • Koalafi
  • Richmond, VA
  • **Customer Service Representative** at Koalafi Richmond, VA **Customer Service Representative** **About Koalafi** **Abou...
  • 3/27/2024 12:00:00 AM

P
Customer Service Representative
  • Phfewic
  • Richmond, VA
  • ** Customer Service Representative** **Job Category****:** Program Positions **Requisition Number****:** CUSTO02958 Show...
  • 3/27/2024 12:00:00 AM

Richmond (/ˈrɪtʃmənd/) is the capital of the Commonwealth of Virginia in the United States. It is the center of the Richmond Metropolitan Statistical Area (MSA) and the Greater Richmond Region. Richmond was incorporated in 1742 and has been an independent city since 1871. As of the 2010 census, the city's population was 204,214; in 2016, the population was estimated to be 223,170, making Richmond the fourth-most populous city in Virginia. The Richmond Metropolitan Area has a population of 1,260,029, the third-most populous metro in the state. Richmond is located at the fall line of the James R...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$33,117 to $44,461
Richmond, Virginia area prices
were up 1.2% from a year ago