Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Akers Packaging is a third-generation independent box manufacturer. In business 60 years, we are one of the largest independent corrugated companies in the Midwest, as well as a leading independent corrugated converter in the United States.
We are currently seeking a Customer Service Representative for our La Porte, Indiana location.
The primary responsibilities include, but are not limited to :
The ideal candidate will present the following qualifications
At least two years' customer service experience, preferably in a manufacturing environment. Corrugated packaging industry experience (including boxes, displays, graphics, and labeling) would be ideal.
Knowledge of various packaging mediums, board grades, inks and equipment capabilities a plus.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
We offer a competitive compensation and benefits package including health insurance, dental coverage, vision insurance, life insurance, short-term and long-term disability insurance, 401(k) Profit Sharing Plan, paid vacation and holidays.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
Job Type : Full-time
Benefits :Weekly day range :
Last updated : 2024-04-24
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